Customer Service Team Lead

Job Title:Team ManagerAs a seasoned Team Manager, you will oversee the daily operations of our customer service team, ensuring that performance metrics are met or exceeded. Your role will involve supervising and managing a team of customer service representatives, providing guidance and feedback to help them grow professionally.Key Responsibilities:•...

Role & responsibilitiesTeam ManagementCustomer Service DeliveryTraining & CoachingReporting & AnalysisProcess ImprovementPreferred candidate profileThe Team Leader (After Sales Support Automotive) is responsible for managing a team of customer service representatives handling post-sales queries and issues related to automotive products and services. This...

Key Responsibilities:Drive process improvement and simplification projects across all supply chain functions - Planning, Logistics and Warehousing on key supply chain problems. Be the Single point of contact for all Supply chain related tickets / errors raised from Sales team or external customers.Ensure objective RCA of all issues and errors and define...

Join our Team as a Customer Service Team LeaderLocation: GurgaonAbout the role:Are you a natural leader with a passion for delivering exceptional customer experiences? As a Customer Service Team Leader, you'll lead a team of Customer Service Advisors, driving performance and engagement while ensuring service excellence across every interaction.You'll be...

Job Title: Financial Services Team Lead About the Role:We are seeking a skilled and experienced Financial Services Team Lead to join our organization. As a key member of our team, you will be responsible for leading our financial services team to drive period BTL activations, generate referral form prospect customers, and maximize virtual connects with...

Job descriptionAbout us:Quanteq Solutions is known as a renowned BPO possessing good experience in the industry by offering a quality-focused Inbound and Outbound solution, providing exceptional services and unparalleled customer satisfaction. As part of our dedication to delivering excellence, we are seeking a skilled Customer Disputes Specialist/TL to join...

Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

About Company:Group Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon...

We are seeking a proactive and experiencedCustomer Success & Operations - Team Leaderto guide, mentor, and support our customer success team. The ideal candidate will be responsible for driving customer satisfaction, improving team performance, and ensuring the team follows best-in-class support practices. You'll play a pivotal role in creating SOPs,...

About Us We operate and scale high-growth D2C brands across India. Our customer experience function is a key business driver — across WhatsApp, calls, email, and automation. We're looking for a Customer Success Team Lead to build and lead a customer experience team that is fast, data-driven, and proactive in driving both satisfaction and sales. What You'll...