Customer Relations Manager
2 weeks ago
- Serve as a key point of contact for customers, handling their inquiries, feedback, and complaints to provide timely and effective solutions
- Monitor customer satisfaction levels, conduct customer surveys, and implement strategies to improve overall satisfaction and loyalty
- Foster strong, long-lasting relationships with customers, ensuring they have a positive experience from the sales process through post-sales and service.
- Coordinate post-sale and post-service customer follow-up programs to maintain engagement and ensure a positive ongoing experience.
- Work closely with sales, service, and marketing teams to align strategies and enhance the customer experience.
Job Type: Full-time
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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