E-Commerce Account Manager

2 days ago

Indore, Madhya Pradesh, India Snaphire IT services Full time ₹ 3,00,000 - ₹ 7,00,000 per year

Position Overview:

As an Account Manager, you will be responsible for managing and optimizing the online sales accounts of some of the Major brands on Amazon,Flipkart and other marketplaces. Your primary objective will be to maximize sales, profitability, and visibility of our products within these e-commerce marketplaces. This role requires a deep understanding of the Amazon and Flipkart ecosystems, strong analytical skills, and effective communication abilities.

Additionally great relationship Skills,vendor management and negotiation skills are required.

Experience required: 4-8 years

Key Responsibilities:

Account Management:

Manage and oversee the day-to-day operations of our Amazon and Flipkart seller accounts.

Monitor and maintain product listings, ensuring accuracy, completeness, and optimization for search visibility.

Handle inventory management, including forecasting, replenishment, and monitoring stock levels to prevent stock outs and overstock situations.

Sales Optimization:

Develop and implement strategies to increase sales, improve product rankings, and enhance visibility within Amazon and Flipkart search results.

Conduct keyword research and optimize product titles, descriptions, and backend search terms to improve search performance and conversion rates.

Utilize advertising tools such as Amazon Sponsored Products and Flipkart Ads to drive traffic and sales.

Performance Analysis:

Analyze sales data, traffic metrics, and performance indicators to identify trends, opportunities, and areas for improvement.

Generate regular reports on sales performance, key metrics, and competitive analysis to inform decision-making and strategy development.

Collaborate with cross-functional teams to identify product assortment opportunities and address any operational challenges.

Brands Management: Daily monitor sales of 2-3 Brands allocated to you,End to end Brand owner of the allocated brand from Buying,Sales and entire Profit and Loss.

Customer Experience:

Ensure a seamless and positive shopping experience for customers by monitoring product reviews, addressing customer inquiries, and resolving any issues or concerns promptly.

Implement strategies to enhance product ratings, reviews, and overall customer satisfaction.

Compliance and Policy Adherence:

Stay updated on Amazon and Flipkart policies, guidelines, and best practices to ensure compliance with platform requirements.

Proactively address any policy violations, account health issues, or performance metrics that may impact our seller accounts.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field.

Proven experience in e-commerce account management, preferably on Amazon and Flipkart.

Strong understanding of Amazon and Flipkart seller central platforms, tools, and policies.

Proficiency in data analysis and familiarity with analytics tools such as Excel, Google Analytics, or similar.

Excellent communication skills, both written and verbal.

Ability to multitask, prioritize tasks, and work in a fast-paced environment.

Detail-oriented with a proactive and solution-oriented approach

Job Types: Full-time, Permanent

Pay: ₹300, ₹700,000.00 per year

Education:

  • Master's (Preferred)

Experience:

  • total work: 3 years (Required)

Work Location: In person

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