E- Commerce Manager

2 days ago

Indore, Madhya Pradesh, India Select Brands International Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Key Responsibilities:

  • Develop and implement end-to-end e-commerce strategies aligned with business goals.
  • Manage the online storefront across marketplaces and proprietary platforms, ensuring accurate product listings, pricing, and promotions.
  • Optimize the customer journey, improving user experience, conversion rates, and retention.
  • Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
  • Collaborate with cross-functional teams such as merchandising, operations, and IT to streamline supply chain, logistics, and website performance.
  • Analyze sales data, customer behavior, and market trends to identify growth opportunities and forecast demand.
  • Manage relationships with third-party vendors, marketplaces (Amazon, Flipkart, etc.), and technology partners.
  • Ensure the accuracy and timeliness of product uploads, pricing updates, and inventory management.
  • Oversee customer service operations to ensure timely resolution of queries and enhance satisfaction.
  • Stay up-to-date with e-commerce trends, technologies, and competitive landscape.
  • Monitor KPIs and prepare performance reports for senior management.
  • Ensure compliance with data privacy, payment security, and platform guidelines.

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