Genesys PureConnect Engineer

Job Opportunity: We are seeking an experienced Technical Lead.Key Responsibilities:Lead the implementation and maintenance of Genesys PureConnect environments with 7+ years of experienceDevelop strong troubleshooting, support, and maintenance skills in a fast-paced environmentQualifications include a Bachelor's degree or equivalent in Computer Science or a...

Job DescriptionJob Title: Genesys Cloud Implementation Specialist � India (PAN India)Job DescriptionJob OverviewWe are seeking a highly experienced Genesys Cloud Implementation Specialist with 12 to 18 years of experience in contact centre technologies. The ideal candidate will have strong expertise in designing, deploying, and managing Genesys Cloud CX...

Job Title: Cloud Contact Center Solution EngineerAvoid common pitfalls in contact center solutions by joining our team of skilled engineers.The ideal candidate will have extensive experience with Genesys solutions and a deep understanding of contact center operations.This role involves working closely with stakeholders in multiple countries to ensure the...

Core Responsibilities:Day-to-day support and maintenance of Genesys PureCloud SolutionsMACD on Genesys, including call flows, SIP trunks etcAct as L3 support during issues and drive towards resolutionWork with various internal external application teams on integrating their platform with GenesysMigration and implementation of Genesys PureCloud...

Company OverviewR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare simpler' and enable efficiency for healthcare systems, hospitals, and...

Requirement: Location: Chennai WFO Notice: Immediate/Serving notice - 30 days only. Skill: IVR Scripting (Genesys) Experience: 5+ years Role: Software Engineer Experience: Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components,...

Requirement:Location: Chennai WFONotice: Immediate/Serving notice - 30 days only.Skill: IVR Scripting (Genesys)Experience: 5+ yearsRole: Software EngineerExperience:Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components, functionalities, and...

Requirement:Location: Chennai WFONotice: Immediate/Serving notice - 30 days only.Skill: IVR Scripting (Genesys)Experience: 5+ yearsRole: Software EngineerExperience:Genesys PureEngage Platform Knowledge: Possessing a comprehensive understanding of the Genesys PureEngage platform architecture, including its various components, functionalities, and...

Job Title: Contact Center Routing SpecialistKey Responsibilities:Develop and implement effective contact center routing strategies to maximize agent productivity, minimize customer wait times, and meet service level agreements (SLAs).Cultivate a comprehensive understanding of the Genesys PureEngage platform architecture, encompassing its various components,...

IVR Scripting Engineer Job DescriptionThis is an exciting opportunity to work as an IVR Scripting Engineer.About the Role:We are seeking a highly skilled and experienced IVR Scripting Engineer with a strong background in Genesys PureEngage platform.The successful candidate will possess a comprehensive understanding of IVR scripting, including knowledge of...