Hotel Receptionist

2 weeks ago


Navi Mumbai, Maharashtra, India Aviyana Ventures Pvt Ltd Full time ₹ 15,000 - ₹ 2,50,000 per year
  • Guest Interaction:Greet guests warmly, provide information on hotel services, and answer questions about local attractions and amenities.
  • Check-in/Check-out:Register guests, verify payment methods, assign rooms and keys, and process guest bills and payments.
  • Reservations:Manage reservations made via phone, email, or online, including making new bookings, confirming details, and handling cancellations.
  • Administrative Duties:Maintain accurate records of bookings and payments, prepare invoices, manage mail and messages for guests, and update hotel software.
  • Problem Solving:Handle guest inquiries, requests, and complaints, escalating critical issues to management when necessary.
  • Communication:Answer and direct phone calls to the appropriate departments or guests.
  • Coordination:Collaborate with housekeeping and other departments to ensure smooth guest stays.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person


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