
Process Associate
1 day ago
We're looking for a reliable, organized and trustworthy individual to coordinate and manage client services and/or personnel. You'll help streamline operations, monitor performance, and support day-to-day activities to ensure everything runs smoothly.
Key Responsibilities:
- Coordinate and manage service or personnel movements
- Follow established processes for Dispatch and Operations
- Monitor performance metrics, analyse data and drive improvements
- Handle multiple tasks efficiently without sacrificing quality
- Ensure all information and data is handled with care and confidentiality
- Identify issues early and provide effective solutions
- Support a positive, team-oriented work environment
Requirements:
- Strong verbal and written communication in English
- Must be comfortable and professional on phone calls
- Able to follow rules, guidelines, and instructions precisely
- Audio/Video must remain active at all times during the shift
- Active listening skills and attention to detail
- Proficient in Google Workspace and Microsoft Office (or similar tools)
- Capable of thinking creatively to solve problems
- Data analysis skills are a big plus
- Experience working with international clients (preferred)
- Follow established processes for Dispatch and Operations
- Monitor performance metrics, analyse data and drive improvements
- Handle multiple tasks efficiently without sacrificing quality
- Ensure all information and data is handled with care and confidentiality
- Identify issues early and provide effective solutions
- Support a positive, team-oriented work environment
Perks with Real Power:
- Opportunity to understand the ins and outs of a Multi-Billion dollar American industry
- Working in a respectful and inclusive workplace culture
- Opportunity to learn Management and Multitasking skills
- Work from home
Essential Work Setup:
- Must have a reliable high-speed internet connection
- Use your own well-functioning personal computer
- Quiet, distraction-free work environment
- Flexible to work varied hours when needed – Including local holidays
Interviews will be conducted via video on Zoom.
If you think you are up for an exciting journey with us, apply now
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Leave encashment
- Work from home
Application Question(s):
- Have you played a role in designing or executing strategic initiatives that drove measurable growth for the organization?
- Do you consider yourself to have a dependable and responsible work ethic?
- Can you demonstrate proficiency and absolute fluency in Spoken English?
- Can you maintain laser-sharp focus while you are working on the job?
Work Location: Remote
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