Customer Care Executive

1 week ago

Jayanagar Bengaluru Karnataka, India Wellnesys Tech Pvt. Ltd. Full time ₹ 11,000 - ₹ 3,27,408 per year

Job Summary:

We are looking for a Customer Service Executive to join our team and handle customer queries, provide accurate information, and ensure customer satisfaction. The ideal candidate should have good communication skills, patience, and a customer-first approach.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and chats from customers.
  • Resolve product/service-related queries in a timely and professional manner.
  • Provide accurate information about company products, services, and policies.
  • Escalate complex issues to the concerned department when necessary.
  • Maintain records of customer interactions and feedback.
  • Ensure a positive customer experience and build long-term relationships.

Requirements:

  • Graduate/Undergraduate in any stream.
  • 0–2 years of experience in customer support (freshers can also apply).
  • Excellent verbal and written communication skills.
  • Good problem-solving ability and listening skills.
  • Basic computer knowledge (MS Office, email, CRM tools).
  • Ability to handle pressure and multitask.

Perks & Benefits:

  • Competitive salary and performance incentives.
  • Training and development opportunities.
  • Positive and supportive work environment.

Job Type: Full-time

Pay: ₹11, ₹27,408.61 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

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