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Customer Care Executive

2 weeks ago

Bengaluru Karnataka, India Buzzworks Business Services Pvt Ltd Full time

**We’re Hiring - Customer Care Executive (Voice Process - Banking/Upselling)**
**Location**: Bangalore

**Shift**: General Shift (10 AM - 7 PM)
**6 Days Working** | 1 Rotational Week Off
- **Role**: Customer Care Executive - Voice Process (Banking/Upselling)
- **Salary (Full-time)**: ₹17,686 CTC | ₹15,071 Take-home
- **Apprenticeship Stipend**: ₹16,275 (Take-home)
- **Age Limit**: 18 to 29 years

**Eligibility**:

- Education: PUC / Diploma / Degree / 2 years ITI
- Languages: Good English + any 1 South Indian language (Kannada/Tamil/Telugu/Malayalam) - **Mandatory**:

- Must be available to **work without planned leaves for the first 6 months** (probation period)

**What You’ll Do**:

- Handle voice-based customer interactions for banking products
- Upsell banking services and solutions
- Provide excellent customer service
- Maintain records and adhere to process guidelines

**Work Location Note**:

- Initial Training & Work: Shanti Nagar / MG Road Office
- Final Work Location from End of May**:SS Plaza, BTM Layout**

Pay: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)
- Tamil (preferred)
- Telugu (preferred)
- Malayalam (preferred)
- Kannada (preferred)

Work Location: In person