Team Lead
19 hours ago
Indus Parking Services (IPS) is a rapidly growing parking enforcement company
headquartered in Gurugram, India. Our team consists of highly focused and motivated
professionals with extensive expertise in parking management. We specialise in preventing
unauthorised parking across commercial properties, residential complexes, and other
locations. Indus Parking Services efficiently manages the entire parking enforcement
process and provides operational support to Euro Parking Services.
We're seeking an enthusiastic Team Leader to oversee our CCTV monitoring team. In this
role, you'll ensure effective surveillance, while guiding CCTV operatives to meet and exceed
their daily PCN (Parking Charge Notice) targets.
As a Team Leader, your responsibilities will include:
- Lead and supervise a team of CCTV operatives, ensuring they are properly trained, motivated, and performing efficiently.
- Set clear performance goals, track team output, and provide regular coaching to help operatives meet daily PCN (Penalty Charge Notice) targets.
- Oversee the CCTV system's functionality; report and follow up on any technical issues with the IT department.
- Ensure strict compliance with all relevant laws and regulations, including data protection and privacy standards.
- Collaborate with internal departments to coordinate enforcement strategies and enhance operational effectiveness.
- Manage team schedules (rotas), and handle basic HR functions such as attendance and time-off tracking.
- Prepare accurate and timely reports on incidents, enforcement outcomes, and team performance.
The ideal candidate working as a Team Leader will display:
- Excellent English written and verbal communication skills.
- Previous CCTV control room experience required.
- 2–3 years of experience supervising team.
- Strong leadership and team management skills.
- Prior experience in handling manpower team.
Benefits of working with Indus Parking Services as a Team Leader:
- Casual Fridays and team outings.
- Regular performance reviews to encourage internal growth.
Schedule:
- Flexible work hours.
Work Location:
- In person, Gurugram, Haryana
Job Types: Full-time, Permanent
Pay: ₹30, ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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