Process Associate

2 days ago

Ambattur Chennai Tamil Nadu, India COGNET Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Information

Job Opening ID

ZR_69_JOB

Number of Positions

3

Job Opening Status

In-progress

Date Opened

09/17/2025

Industry

BPO

Job Type

Full time

Required Skills

MS Office Suite, Prior Ex...

Work Experience

1-3 years

Shift Type

Day

City

Ambattur

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600053

About Us

Cognet HROis a leading Business Process Outsourcing Services Company providing full range of HR and F&Aservices to US based clients ,With over 17 years of rich experience in Payroll Tax, Benefits S & HR Administration, Finance & Accounting , Sales Support. CogNethas been serving the PEO, ASO, HRO and HR Technology spaces since our inception. We help organizations extend their capabilities through simplified implementation, productivity performance measured to the minute, easy collaboration, and transparent pricing built around real time utilization. Our extensive expertise, data library, and workflow development tools accelerates the client implementation process .We have developed a deep expertise of process and technology in our Services , which allows us to rapidly deliver value to our clients. Cognet has been delivering outsourced solutions to the clients around the Globe.

Job Description

Department/Domain: US Benefits Administration

Position: Process Associate

Experience Required: Minimum 2 years years exp)

Total positions: 3

Location: Ambattur, Chennai

Shift:Day

Shift Time: Day shift - 9:OO pm - 6:00 pm (IST)

Skills Required :

MS Office Suite, Prior Experience in US HR and Benefit Administration, Computer Literacy. MS Excel – Intermediate.

Job Description :

  • Follow SOP Instructions and Process Benefit enrollments/Terms/Changes in the HRIS Systems and Carrier Portals (health, dental, vision, 401(k), life insurance, etc.).
  • Assist in annual benefits open enrollment activities.
  • Perform Benefit Reconciliations and find and resolved Enrollment Discrepancies
  • Handle data entry, audits, and communication with internal teams and managements
  • Complete tasks withing deadlines and maintain 100% accuracy in the assigned tasks
  • Support Senior Processors on new process transitions
  • Support Senior Processors on maintaining SOP updates, Process Updates
  • Prepare daily End of the Day Reports in Excel
  • Assist the Senior Processors on automation of the processors

Soft Skills Required:

Excellent Communication Skills and Customer Service Skills, Team Player, Problem-solving, Adaptability, Quick Learner, Versatile, Multi Project Exposure, Ethical Conduct

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