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Process Associate

2 weeks ago

Perungudi Chennai Tamil Nadu, India ACSASS Full time

Job Title: US Process Associate (Night Shift)

Location: Perungudi, Chennai

Job Summary

We are seeking a highly motivated and organized US Process Associate to join our team on the night shift. As a US Process Associate, you will play a critical role in supporting our US-based operations, ensuring timely and accurate processing of transactions, and providing exceptional customer service.Key Responsibilities
- **Process Transactions**: Process transactions accurately and efficiently, ensuring compliance with company policies and procedures.
- **Data Entry**: Perform data entry tasks with high accuracy, ensuring attention to detail and adherence to quality standards.
- **Problem-Solving**: Identify and resolve process-related issues, escalating complex problems to senior team members or management as needed.
- **Quality Control**: Perform quality control checks to ensure accuracy and completeness of processed transactions.
- **Team Collaboration**: Collaborate with team members to achieve shared goals, objectives, and service level agreements (SLAs).
- **Adherence to Processes**: Adhere to established processes, procedures, and guidelines, identifying opportunities for process improvements.

**Requirements**:

- **Education**: High school diploma or equivalent required; associate's or bachelor's degree preferred.
- **Experience**: 0-2 years of experience in a related field, such as customer service, data entry, or operations.
- **Skills**:

- Excellent communication and customer service skills.
- Strong attention to detail and analytical skills.
- Ability to work accurately in a fast-paced environment.
- Proficiency in Microsoft Office and Google Suite.
- Ability to work night shifts, including weekends and holidays.
- **Other Requirements**:

- Ability to maintain confidentiality and handle sensitive information.
- Flexibility to adapt to changing priorities and processes.

What We Offer
- **Competitive Salary**: A competitive salary range, depending on experience.
- **Benefits**: Comprehensive benefits package, including medical, dental, and vision insurance.
- **Opportunities for Growth**: Opportunities for career growth and professional development.
- **Dynamic Work Environment**: A dynamic and supportive work environment with a team of experienced professionals.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift

Supplemental Pay:

- Performance bonus

**Location**:

- Perungudi, Chennai, Tamil Nadu (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

**Speak with the employer**
+91 8148614356
Application Deadline: 31/12/2024
Expected Start Date: 02/01/2025