Lead - Payment Experience & Product Ops

2 weeks ago


Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Lead - Payment Experience & Product Ops

  1. Strengthen Policies, Process, Governance & Auditing
  2. Reduce interactions and complaints
  3. Automations of process
  4. Provide inputs to the product team for building new and better features.
  5. Work with product and growth teams to conduct regular customer feedback sessions.
  6. Working with Cross Functional Department to ensure smooth business operations.
  7. Data mining, analytical skills and tracker management

We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.

Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.

We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before' .

Experience LevelSenior Level

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