Senior Manager

2 weeks ago

Mumbai, Maharashtra, India ICICI Prudential Life Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

  • Designing and managing KPIs for PAN -India
  • Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team
  • Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance
  • Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response
  • Assist and train business team for new and existing products or process through periodical training interventions
  • Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement
  • Launch monthly channel goal sheet and prepare presentations for the performance updates on regular basis
  • Track channel deliverables and provide key inputs basis analysis to improve channel performance and achieve channel objectives
  • Timely delivery to adhoc channel related data requirements and analysis

Key Skills & Competencies

  • Strong understanding of Credit Life products is preferred
  • Strategic thinking with ability to translate market insights into executable plans
  • Strong partner management, negotiation, and stakeholder engagement skills
  • Analytical mindset with ability to leverage data for decision making
  • Excellent communication, presentation and influencing skills

Qualifications & Experience

  • MBA/Post-graduate in Finance or Strategy
  • 7-12 years of experience in life insurance, credit life or bancassurance business development
  • Experience working with banks, NBFCs, or other lending partners is preferred

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