Technology Head

Position Overview
We are seeking an exceptional leader to establish and scale our technology development center in India as a strategic competitive advantage.

This is a transformational leadership role responsible for building world-class development capabilities while overseeing technology professionals across multiple teams and functions.

The successful candidate will create a cost-effective, high-quality technology hub that becomes integral to our global operations.

This role requires someone who can build sustainable operations from the ground up while serving as our single point of accountability for all technology operations in India.

Key Responsibilities & Management

• Lead and inspire a large technology organization of professionals across multiple disciplines.
• Serve as the primary point of contact and country-level leader for all India technology operations.
• Build and maintain high-performing teams through effective people management and leadership.
• Foster a culture of collaboration, innovation, and operational excellence.
• Develop and mentor senior managers and team leads across the organization.

Operational Excellence

• Ensure business continuity and operational stability across all technology functions.
• Oversee day-to-day operations to ensure "the show must go on" mentality.
• Implement and maintain robust processes and workflows.
• Monitor and optimize team productivity and delivery quality.
• Proactively identify and resolve operational challenges before they impact business.

Strategic Leadership

• Establish India operations as a cornerstone of our global technology strategy.
• Establish and scale a world-class technology development center that delivers exceptional value and cost-effectiveness.
• Build sustainable, high-quality development operations that integrate seamlessly with global teams.
• Partner with global leadership team as the go-to person for all India-related technology matters.
• Make data-driven decisions to optimize operations, cost efficiency, and resource allocation.
• Translate global technology strategy into local execution plans while maximizing competitive advantages.
• Create robust operational frameworks that ensure long-term success and scalability.

Communication & Stakeholder Management

• Serve as primary liaison between India operations and global leadership.
• Communicate complex technical concepts to non-technical stakeholders.
• Facilitate cross-functional collaboration between technology and business teams.
• Represent the organization in external forums and industry events.
• Maintain transparent and regular communication with all stakeholders.

Required Qualifications Experience

• 12+ years of progressive leadership experience in technology organizations.
• Proven track record of managing large teams (300+ people preferred).
• Experience in scaling operations and managing rapid organizational growth.
• Strong background in people management, team building, and talent Understanding :
• Solid understanding of technology fundamentals without requiring hands-on coding.
• Ability to grasp complex technical concepts and translate them for business stakeholders.
• Experience with modern software development practices, methodologies, and tools (Agile, DevOps, CI/CD, Microservices).
• Knowledge of cloud platforms (AWS, Azure, GCP) and cloud-native architectures.
• Understanding of technology infrastructure, networking, and cybersecurity.
• Familiarity with enterprise SaaS products, APIs, and system integration.
• Exposure to data engineering, AI/ML, analytics, and automation tools.

Communication & Interpersonal Skills

• Exceptional English communication skills (verbal and written).
• Strong presentation and public speaking abilities.
• Excellent interpersonal skills with ability to build trust and rapport.
• Natural consultation and advisory style that makes others seek your input.
• Cultural sensitivity and ability to work effectively in diverse environments.

Business Acumen

• Strong analytical and data interpretation skills.
• Experience with metrics-driven decision making and performance management.
• Understanding of business operations and commercial drivers.
• Ability to balance technical excellence with business pragmatism.
• Experience in budget management and resource optimization.

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