Head of Systems Engineer

About the role
The Head of Quality Engineering role is accountable for defining the strategic roadmap for Quality Engineering and provides leadership for the team. Proficient at communicating at all levels and ensuring continuity of service, having a good understanding of current technological trends and business concepts, demonstrating strategic thinking and strong business acumen. Provides leadership to ensure that system functionality and efficiency is maintained, accountable for KPIs, SLAs and IT budgets, and represents and collaborates with all stakeholders to ensure service and project delivery.

You will be responsible for

• Having a good understanding of current technological trends and a variety of business concepts and can demonstrate strategic thinking and strong business acumen.
• Providing leadership to ensure that system functionality and efficiency is maintained.
• Building and scaling a high-performing quality engineering team, fostering excellence in automation, performance testing, and continuous improvement.
• Ensuring the integrity and scalability of test design and architecture across diverse technologies and platforms.
• Demonstrating strategic vision for quality engineering, aligning testing priorities with business goals and delivery timelines.
• Having an innovative approach in testing methodologies, automation frameworks, and tooling to support scalable growth and operational efficiency.
• Demonstrating commercial awareness in managing vendor relationships, evaluating testing tools, and optimizing cost-effectiveness of quality initiatives.
• Leading resource planning and capacity management to ensure timely and effective test coverage across projects and releases
• Managing the impact of change within the quality engineering function, ensuring clear communication, stakeholder alignment, and structured escalation paths.
• Developing Engineering and operational skills and capabilities in the team through periodic performance management (objectives, reviews, feedback, etc.), engagements (meetings, discussions, escalation, and resolution of issues), and career development conversations.
• Representing and collaborating with all of Tesco Technology as required and vendors to ensure service and project delivery.
• Identifying opportunities for transformation within quality engineering, quantifies business impact, and partners with stakeholders to build compelling business cases.
• Evaluating and recommending testing tools and platforms based on their technical fit and commercial value to the organization.
• Supporting strategic decision-making by providing insights into quality metrics, risk assessments, and ROI of testing initiatives.
• Leverage feedback to drive continuous improvement.
• Collaborate across multifunctional departments and communicate effectively with stakeholder at all levels.
• Lead by example in creating a positive and supportive culture in your team.
• Anticipate and overcomes obstacles with a pragmatic approach to achieve goals and commitments. While exhibiting high responsiveness by reacting quickly and positively to significant and major events
• Provide leadership and guidance to a team of Quality Engineers, fostering a collaborative and high-performing environment.
• Drive modernization of the QA technology stack, emphasizing test automation, performance testing, and continuous testing integration.
• Promote a strong quality culture by working together with engineering, product, program, and business stakeholders

You will need
Technical Skills and Experience

• 15-20 years of experience in testing and quality engineering.
• A proven record of accomplishment in delivering technology; having done so across multiple teams in multiple geographies.
• Experience contributing or running RFP processes.
• Familiarity with business and financial principles, including managing budgeting and forecasting.
• Understand how the procurement process works and can effectively apply the knowledge in planning and influencing product roadmaps.
• Experience managing large-scale integration programs and third-party system testing.
• Ability to influence cross-functional teams and drive strategic initiatives.
• Experience in testing Finance ERP domain and preferably Oracle Fusion
• Experience in testing Accounting, Payments and Retail domain
• Strong knowledge of testing methodologies, tools, standards, and best practices.
• Define and execute the overall testing strategy for large-scale solutions.
• Develop and implement a comprehensive automation strategy aligned with business goals.
• Integrate testing tools like Selenium, Appium, Karate, RestAssured, UIPath, Cucumber, Jmeter and Gatling into the testing ecosystem.
• Knowledge of Cloud Infra & CI/CD concepts (Azure, Jenkins, SonarQube, Git, Snyk, Docker).
• Experience with test data management, mocking frameworks, and service virtualization.
• Lead test planning and estimation, risk identification and mitigation, and maintain comprehensive test metrics.
• Deep understanding of Agile, DevOps, and software development methodologies.
• Knowledge on Adopting AI capabilities into QE frameworks will be an added advantage.
• Excellent leadership, communication, and stakeholder management skills.

Whats in it for you?

At Tesco, we are committed to providing the best for you. 

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. 

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.  

Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. 

Salary
- Your fixed pay is the guaranteed pay as per your contract of employment. 

Annual Bonus
- Opportunity to earn additional bonus, distributed as 2/3rd in compensation and 1/3rd in shares. 

Leave & Time-off
- Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy. 

Making Retirement Tension-FreeSalary
- In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. 

Health is Wealth
- Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. 

Mental Wellbeing
- We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.  

Financial Wellbeing
- Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.  

Save As You Earn (SAYE)
- Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.  

Physical Wellbeing
- Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. 

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. 

Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues 

Tesco Technology
 

Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. 

At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations - from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.