Day shift premium insurance process_ Pune

2 weeks ago


Pune, Maharashtra, India Team Vertex Cosmos Full time US$ 40,000 - US$ 80,000 per year

Transcom Hiring for day shift premium process

Role & responsibilities

  • Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
  • Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
  • Escalate complex issues to senior team members when necessary.

Preferred candidate profile

Must Have Graduation Degree.

Must have good communication skills, Interpersonal skills.

Required Language: English, Hindi, Tamil, Malyalam, Telugu, Kannada/ Marathi

Contact Person: Nilesh

Interview Venue

Transcom: Office No 1501, th Floor, Nyati Enthral 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014

Interview Timing : 10 am to 4 pm

Shift: Male 9 am to 9 pm any 9 hours.

Female: 9 am to 8 pm any 9 hours

6 days working 1 rotational week off

**Please do carry hard copy of your cv**



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