Urgent hiring For Voice Process_ Kharadi, Pune

2 weeks ago

Pune, Maharashtra, India UPS Supply Chain Solutions (UPS SCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description:

UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English.

Key Responsibilities:

  • Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping.
  • Understand customer needs and offer solutions that align with UPS Logistics services and policies.
  • Manage calls while maintaining a high standard of service.
  • Accurately document customer interactions and issue resolutions in the CRM system.
  • Stay informed about UPS Logistics products, services, and operational guidelines.
  • Collaborate with internal teams to ensure prompt and effective issue resolution.
  • Identify and suggest areas for process improvement to enhance customer satisfaction.

Qualifications:

  • Experience: A minimum of 1 year of U.S. customer service experience is preferred, ideally in a voice-based support role.
  • Language Skills: Fluency in English with excellent written and verbal communication.
  • Strong problem-solving capabilities and attention to detail.
  • Ability to manage tasks independently and within a team environment.
  • Proficiency in using voice support platforms, CRM tools, and other customer service software.
  • Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones.

Preferred Qualifications:

  • Graduation and above.
  • Experience in call center.
  • Familiarity with international BPO's.
  • Ability to handle high volumes of call traffic effectively.

  • Day shift premium insurance process_ Pune

    2 weeks ago

    Pune, Maharashtra, India Team Vertex Cosmos Full time US$ 40,000 - US$ 80,000 per year

    Transcom Hiring for day shift premium processRole & responsibilitiesHandle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.Provide accurate information on products/services offered by the company to meet customers' needs.Identify opportunities to upsell/cross-sell relevant products/services based on...

  • Hiring For International Voice

    2 weeks ago

    Pune, Maharashtra, India Ghrs Training Full time ₹ 30,00,000 - ₹ 45,00,000 per year

    Urgent Hiring for International Voice & Chat ProcessFreshers preferredLocation-PuneBoth side cab facilitySalary - 3LPA to 4.5LPAFor More Info Call OR What's App Renuka @ Required Candidate profileAny graduate Excellent communication skills requiredImmediate joiners preferred Perks and benefitsPerformance-based incentivesShift Allowance

  • Urgent Hiring

    1 week ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Available Voice Processes Insurance Process - International Voice (Entry Level)Location: KharadiShifts: RotationalWeek Off: Sat & Sun Fixed OffLogistics Voice Process (US/International)Location: MagarpattaEligibility: UG/Grad Freshers & ExperiencedWorking Days: 5 DaysBenefits: Both-way CabCollections Process - International VoiceLocation:...

  • TOP MNC Hiring For International Voice Process

    2 weeks ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    TOP MNC Hiring For International Voice Process - Job Description TOP MNC Hiring For International Voice ProcessEligibilityGraduates/UndergraduatesFreshers can applyGood communication skills are mandatory1 year of International BPO experience preferredExperienced candidates can get up to 30% hike as per market standardRoles and ResponsibilitiesHiring for...

  • Bulk Hiring For International Voice

    4 days ago

    Pune, Maharashtra, India Spes Manning Full time ₹ 2,80,000 - ₹ 6,70,000 per year

    JOB DESCRIPTIONINTERNATIONAL BPO (PUNE)Freshers & Experienced Candidates Both WelcomeWe are hiring for multiple international processes across top BPO organizations:Available Domains:(Voice ,Chat, Blended)Motor InsuranceRetail Customer SupportCollections ProcessRetentions ProcessUS Healthcare InsuranceSalary Details:CTC: 2.8 LPA 6.7 LPAIn-hand: 18,000...

  • Accounts Assistant at Kharadi, Pune

    7 days ago

    Pune, Maharashtra, India Job search Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Urgent job opening forAccounts Assistant at Kharadi, Pune.Qualification: B.ComExperience: 4 -5 years of experience in Tally ERP-9.0 ( Mandatory ) and having worked as accounts assistant or in payment follow-up role in another organization, having experience in data entry and other accounting task as mentioned belowJob DescriptionWe are seeking an Accounts...

  • Walk-in Drive For Experienced International Voice Process

    2 days ago

    Pune, Maharashtra, India Cognizant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are hiring experienced candidates for International Voice process, Pune location.Interview is on 1st Nov (Saturday), please check the address below.Role & responsibilitiesExcellent communicationAny International voice experience can be consideredFlexible working into the night shiftReady to work from officeAny graduate can be consideredPlease carry 2 hard...

  • Urgent Hiring: BPO International Voice

    2 weeks ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Urgent Hiring: BPO International Voice & Chat Process Urgent Hiring: BPO International Voice & Chat Process Kickstart Your Global Career Join Our Voice & Chat Support Team TodayInternational Voice/Chat - Service ProcessEligibilityGraduates or Undergraduates with at least 1 year of experience in an International BPO.Freshers are also encouraged to...

  • Bulk Hiring For Freshers

    2 weeks ago

    Pune, Maharashtra, India Spes Manning Full time ₹ 3,15,000 - ₹ 8,25,000 per year

    Job DescriptionBuild Your Career in International BPO PuneWe are hiring for Voice & Blended ProcessesDomains: Retail | Insurance | Sales | Retention | UtilityCTC: 3 LPA – 6.5 LPA + Incentives5 Days Working | 2 Rotational Week OffsUS & UK ProcessLocations: Magarpatta | Viman Nagar | Yerwada | KharadiWhat we need:Immediate JoinersExcellent Communication...

  • International Voice Process

    1 week ago

    Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Open positions for freshers and experienced candidates in leading International BPOs based in Pune. Excellent communication skills in English required.Available Voice Processes:Insurance Process International Voice (Entry Level)Location: KharadiShifts: RotationalWeek Off: Sat & Sun Fixed OffLogistics Voice Process (US/International)Location:...