Operations Executive

1 week ago


Navi Mumbai, Maharashtra, India Commutec : Corporate Mobility Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job description:

 Handle calls from Client and make reservations onto the online portal.

 Allocation of reservation to Vendors.

 Confirm reservation details to Clients.

 Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.

 Update portal with dispatch details.

 Maintain strict SLA/TAT for all activities

 Attend to and provide customer with a solution to any queries/complaints.

 Must discuss every matter with its supervisor or team leader to get any issue sorted.

 Coordinate with Vender management department and administrative department for

billing/vendor related queries.

 Should be confident in troubleshooting any such emerging queries and maintaining high

standards of Service.

 Prior Car Rental experience preferred.

Job Types: Full-time, Fresher, Internship

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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