Operations Executive

15 hours ago

Navi Mumbai, Maharashtra, India GAMMA MARINE PVT LTD Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job Title: Operation Executive

Location: Juinagar, Navi Mumbai

Company: GAMMA Marine

Employment Type: Full-Time

Experience: 6+ months

Salary: As per industry standards

We are seeking an experienced and innovative Operations Executive to join our team and play a key role in day to day operations of our institute. The ideal candidate should have a strong background in use of basic Microsoft tools. Excellent knowledge of English and computer, and strong organizational and interpersonal skills. The candidate will have 6 months+ of experience in similar role. Candidates preferred and immediate joiners required.

Responsibilities

· Handle potential student enquiries via calls, emails, social media, or in-person meetings.

· Conduct onboarding for newly enrolled students, ensuring they are familiar with course structure, learning resources, and timelines.

· Provide prompt resolution to student queries and concerns, ensuring a supportive learning environment.

· Offer counselling support to students when required.

· Coordinate with faculty to schedule and conduct lectures on time.

· Collect, manage, and analyze student feedback forms to improve the quality of programs and services.

· Maintain the data of recorded lectures in an organized and easily accessible format.

· Manage and maintain accurate student documentation and records.

· Assist students with visa processes and documentation when applicable.

· Ensure timely collection of course fee installments.

· Maintain classroom inventories, ensuring availability of required materials and equipment.

· Search and connect with potential student leads on social media platforms like Instagram and Facebook.

· Collaborate with students to identify and provide better academic and career opportunities.

Requirements

· Bachelor's degree in Education, Administration, Marketing, or related field (preferred).

· 6+months of experience in academic coordination, student support, or similar roles.

· Strong organizational and time management skills.

· Excellent communication and interpersonal skills.

· Ability to multitask and work effectively in a fast-paced environment.

· Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and basic IT troubleshooting.

· Attention to detail and problem-solving abilities.

Timing:

Monday to Friday – 9 am to 6 pm

Saturday – 9 am to 5 pm

Contact:

HR Rajdeep Kaur

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement

Experience:

  • Operations management: 1 year (Preferred)

Location:

  • Navi Mumbai, Maharashtra (Preferred)

Work Location: In person

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