IT Hardware Service Engineer

10 hours ago


Bengaluru District Karnataka, India Alpha and Omegha IT Pvt Full time ₹ 1,00,000 - ₹ 2,00,000 per year

Job Summary:

We are looking for a skilled and detail-oriented Hardware Service Engineer to join our technical support team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining a wide range of IT hardware including desktops, laptops, printers, and networking equipment at customer sites or in-house.

Key Responsibilities:

  • Diagnose and repair hardware issues in laptops, desktops, printers, and related equipment.
  • Perform installation, configuration, and upgrading of hardware and software as needed.
  • Conduct regular preventive maintenance and health checks for client systems (AMC).
  • Handle system assembling and OS/software installations (Windows/Linux).
  • Troubleshoot system/network connectivity issues.
  • Maintain accurate service logs and client reports.
  • Coordinate with vendors for replacement parts and warranty claims.
  • Provide technical support remotely and on-site.
  • Ensure timely resolution of service calls and escalate unresolved issues.

Key Skills & Qualifications:

  • Diploma or Bachelor's degree in Electronics, Computer Science, or related field.
  • Proven experience as a hardware engineer or service technician.
  • Strong knowledge of PC/laptop components and troubleshooting.
  • Basic understanding of networking (LAN, Wi-Fi, routers, switches).
  • Good communication and customer service skills.
  • Ability to work independently and manage field service visits.
  • Own vehicle (preferred for on-site visits).

Job Type: Full-time

Pay: ₹100, ₹200,000.00 per year



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