
IT Hardware Service Engineer
10 hours ago
Job Summary:
We are looking for a skilled and detail-oriented Hardware Service Engineer to join our technical support team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining a wide range of IT hardware including desktops, laptops, printers, and networking equipment at customer sites or in-house.
Key Responsibilities:
- Diagnose and repair hardware issues in laptops, desktops, printers, and related equipment.
- Perform installation, configuration, and upgrading of hardware and software as needed.
- Conduct regular preventive maintenance and health checks for client systems (AMC).
- Handle system assembling and OS/software installations (Windows/Linux).
- Troubleshoot system/network connectivity issues.
- Maintain accurate service logs and client reports.
- Coordinate with vendors for replacement parts and warranty claims.
- Provide technical support remotely and on-site.
- Ensure timely resolution of service calls and escalate unresolved issues.
Key Skills & Qualifications:
- Diploma or Bachelor's degree in Electronics, Computer Science, or related field.
- Proven experience as a hardware engineer or service technician.
- Strong knowledge of PC/laptop components and troubleshooting.
- Basic understanding of networking (LAN, Wi-Fi, routers, switches).
- Good communication and customer service skills.
- Ability to work independently and manage field service visits.
- Own vehicle (preferred for on-site visits).
Job Type: Full-time
Pay: ₹100, ₹200,000.00 per year
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