Collection manager-SME
5 days ago
Key responsibilities
- Strategy and planning: Develop and implement debt recovery strategies, set collection targets, and design procedures to improve efficiency.
- Team management: Supervise and mentor a team of collectors, providing guidance, training, and performance feedback.
- Performance analysis: Monitor team performance, analyze data to identify trends, and report on key performance indicators (KPIs) to senior management.
- Escalations and negotiation: Handle escalated collections issues, negotiate payment plans, and ensure positive customer relationships are maintained.
- Compliance: Ensure all collections activities adhere to relevant federal, state, and local laws and regulations.
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Regional Collection Manager
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Credit Collections
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Deputy Manager, Collections
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Opening for a Presales SME
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Collection Executive
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Credit & Collections Team Manager
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Billing & Collection Manager
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