Customer Relation Executive

21 hours ago

Madurai, Tamil Nadu, India GP Jewellers Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job post summary

Female candidate

Pay: ₹15, ₹18,000.00 per month

Job description:

Job Title: Jewellery Field Executive

Industry: Jewellery / Luxury Goods

Location: Madurai

Job Type: Full-time

Age Group: 25–35 years

Experience: 1–3 years (preferred)

Salary: ₹ ₹ 18000 per month + Travel Allowance + Incentive

About the Role:

We are hiring a female field executive with a two-wheeler for our growing jewellery business. The role involves visiting clients, coordinating with stores/workshops, handling jewellery samples (with full security protocol), and supporting sales/marketing teams on-ground.

Main Responsibilities

· Book appointments for high-end or VIP clients

· Generate new leads and potential clients

· Follow up with leads to turn them into clients

· Work towards and meet set sales or service targets

· Keep in touch with existing clients regularly

· Maintain and grow the customer base

· Build strong relationships with clients through good service

· Plan and organize special events for client engagement

Key Responsibilities:

  • Visit clients/customers for jewellery viewings or pick-ups (B2B or B2C)
  • Coordinate between showroom
  • Safely transport small jewellery items or samples (as per company SOPs)
  • Assist with client communication, appointments, and follow-ups
  • Support marketing campaigns by distributing promotional materials
  • Maintain accurate records of visits, items handled, and client feedback
  • Represent the brand professionally and courteously during field visits

Eligibility Criteria:

  • Female candidates only (age: 25–35 years)
  • Graduates preferred
  • Strong communication and interpersonal skills
  • Neat, presentable, and comfortable working with premium/luxury clients
  • Prior experience in jewellery, fashion, or luxury retail is a plus

Perks & Benefits:

  • Fuel or travel allowance
  • Performance-based incentives
  • Company mobile SIM and/or expense reimbursement (if applicable)
  • Opportunity to grow in the jewellery/luxury retail sector

Safety & Training:

  • Full training on jewellery handling and delivery process
  • ID cards, tamper-proof packaging, and customer verification protocols provided
  • Emergency support contacts and real-time location tracking (where needed)

Job Type: Full-time

Benefits:

  • Cell phone reimbursement

Work Location: In person

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person

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