Manager - Rural Term Loan - HTS

6 days ago

Pune, Maharashtra, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job Description

Job Purpose
This position is open with Bajaj Finance Ltd.
Culture Anchor:

  • Work Hard: Consistently puts in effort, plans, and tracks daily progress to achieve targets.
  • Execute with Rigor: Takes responsibility for meeting targets with focus and effort.
  • Own It: Maintains honesty and fairness in all interactions in line with organizations policies.
  • Act with Integrity
Duties and Responsibilities

IBA Identification, Management and Deliverables:

  1. Screening of potential IBAs basis fitment and profile
  2. Fulfilling of required criteria before profile is sent for enrollment
  3. Discrepancy resolution with central support team
  4. Daily connect with IBAs recruited and update on KPIs
  5. Drive IBA Log in and Talk Time metrics
  6. Lead and business generation per business plan shared
  7. Dynamic allocation of data basis field requirements in co-ordination with central support team
  8. Resolve all IBA system issues and queries with central team where required
  9. Maintain IBA activation rates over targets rolled out
  10. Ensure communication to IBAs on disbursement and earnings
  11. Motivate IBAs to qualify for R&R and grievance addressal
  12. Real-time co-ordination channel between Sales, IBA, and Central support

Systems Understanding & Data Analysis:

  • Understanding of CRM & lending system, & Finnone is a must
  • Excellent working knowledge of MS Excel
  • Dialer understanding, specifically in a decentralized telecalling environment
  • Tracking all important metrics of business on a regular basis
Required Qualifications and Experience
  • Should have 1-2 years of Outbound Sales team management experience
  • Prior experience in a sales role in retail lending would be an added advantage.
  • Should have a collaborative work style to engage with peers & colleagues across the company.
  • Excellent Team Management & Interpersonal Skills.
  • Exceptionally high motivational levels and need to be a self-starter.
Locations - BASIC SECTION

Job Level: GB03
Job Title: Manager - Rural Term Loan - HTS, RSL, Sales
Job Location:

  • Country: India
  • State: MAHARASHTRA
  • Region: West
  • City: Pune
  • Location Name: Pune - Call Center
  • Tier: Tier 1

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