
Manager - Customer Support
7 days ago
Responsibilities:
Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry's developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities
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Customer Support Associate
1 week ago
Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 5,00,000 - ₹ 10,00,000 per yearService Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilitiesPreferred candidate profile
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Manager - Customer support
1 week ago
Gurgaon, Haryana, India Genpact Full time ₹ 6,00,000 - ₹ 10,00,000 per yearManager - Customer support-BFS Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world...
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Customer Support Operations Manager
18 minutes ago
Gurgaon, Haryana, India beBeeTeam Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionA Team Leader oversees the daily planning and operations of a team, ensuring each member delivers on their Service Level Agreement (SLA) and meets Key Performance Indicators (KPIs). They are responsible for managing team schedules, organizing tasks, and providing coaching and guidance to teammates.The ideal candidate will be able to drive...
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Customer support
1 week ago
Gurgaon, Haryana, India HunyHuny Overseas Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per yearJob Summary:We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution. The ideal candidate should have strong communication skills, empathy, and the ability...
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Assistant Manager Customer Support
6 days ago
Gurgaon, Haryana, India noon Full timeJob DescriptionJob title: Assistant Manager, Customer SupportLocation: Gurgaon, IndiaReporting to: AVP, Customer SupportAbout noonWere building an ecosystem of digital products and services that power everyday life across the Middle Eastfast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...
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Operations Team Lead
1 week ago
Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time US$ 9,00,000 - US$ 12,00,000 per yearRole & responsibilitiesTeam ManagementCustomer Service DeliveryTraining & CoachingReporting & AnalysisProcess ImprovementPreferred candidate profileThe Team Leader (After Sales Support Automotive) is responsible for managing a team of customer service representatives handling post-sales queries and issues related to automotive products and services. This...
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Customer Support Executive
1 week ago
Gurgaon, Haryana, India Hiring Hub Full time ₹ 24,000 - ₹ 35,000 per yearCompany DescriptionHiring Hub specializes in recruitment processes, covering every step from job description to offer letter. This includes the initial application, screening (via phone or one-way video interviews), face-to-face interviews, assessments, background checks, and all other elements critical to making the right hire. Our comprehensive approach...
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Customer Support
1 week ago
Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 25,920 - ₹ 3,83,118 per yearJob Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...
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Customer Support Executive
7 days ago
Gurgaon, Haryana, India Bluethread Brands Full time US$ 60,000 - US$ 1,20,000 per yearCompany DescriptionBluethread Brands is known for its diverse portfolio of fashion labels. Our brands are celebrated for their unique aesthetics, innovative designs, and unparalleled craftsmanship. From chic workwear to elegant contemporary fashion, Bluethread offers premier fashion choices for a wide range of tastes. Our manufacturing facilities and skilled...
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Customer Support Representative
1 week ago
Gurgaon, Haryana, India Rentickle Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJOB BRIEF:We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a numberof communication channels. Responsibilities: Maintaining a positive, empathetic and professional attitude toward customers at alltimes. Responding promptly...