Customer Support Operations Manager

Job Role:A highly skilled professional is required to resolve customer queries and complaints in a timely manner. The ideal candidate will possess excellent communication skills, be able to analyze data, and work collaboratively with other teams to ensure customer satisfaction.- Query Resolution: Resolve all escalated complaints from customers within the...

Role & responsibilitiesTeam ManagementCustomer Service DeliveryTraining & CoachingReporting & AnalysisProcess ImprovementPreferred candidate profileThe Team Leader (After Sales Support Automotive) is responsible for managing a team of customer service representatives handling post-sales queries and issues related to automotive products and services. This...

Manager - Customer support-BFS Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world...

Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilitiesPreferred candidate profile

Company Description:At Open Mind Services Limited, we help companies take care of their customers through a smart mix of technology and trained professionals. We manage customer interactions via phone calls, WhatsApp, live chat, automated reminders, and chatbot assistance so businesses can focus on their core operations.We collaborate with top hospitals,...

About the RoleThe Customer Service Operations Manager will oversee the daily operations of our customer service team, ensuring that we meet our service level agreements and maintain high customer satisfaction levels. This role requires strong leadership skills and a passion for delivering outstanding service.Level- Deputy...

Position Overview: We are seeking a versatile and dedicated Customer Support Executive who will also handle computer operations and assist the General Manager in the day-to-day workings of the company. This role is vital in ensuring smooth customer interactions, efficient office operations, and supporting management with administrative tasks....

Role SummaryThis role will play a vital part in the efficient operation of the department. The successful candidate will be responsible for supporting the implementation of corporate strategies and brand standards.Main ResponsibilitiesSupport the team to ensure seamless execution that meets employee, guest, and owner expectations.Key Qualifications:At least...

About The RolePubMatic is adding a new Customer Success Operations Manager to our growing team In this role, you possess a unique ability to combine ad operations knowledge, technical and creative thinking with strong communication skills. This role requires the ability to explain technical information to broad audiences and coordinate with internal teams to...

Job Title: Operational Support SpecialistThe Operational Support Specialist plays a pivotal role in ensuring seamless team operation.Key Responsibilities:Team Management: The incumbent should have experience in managing teams and be able to handle conflicts effectively.Process Adherence: Ensure that all team members adhere to documented processes,...