
Customer Support Executive
1 day ago
Company Description
Hiring Hub specializes in recruitment processes, covering every step from job description to offer letter. This includes the initial application, screening (via phone or one-way video interviews), face-to-face interviews, assessments, background checks, and all other elements critical to making the right hire. Our comprehensive approach ensures a seamless hiring experience for both candidates and employers.
Role Description
This is a full-time on-site role for a Customer Support Executive in Gurugram and Noida. The Customer Support Executive will handle day-to-day tasks that include providing customer support and service, addressing customer satisfaction and online support issues, and managing technical support inquiries. The role requires consistent communication with customers to resolve their concerns promptly and efficiently.
Qualifications
- Customer Support and Customer Service skills
- Experience in managing Customer Satisfaction and Online Support
- Technical Support skills
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Prior experience in a customer support role is advantageous
- Bachelor's degree or equivalent work experience is preferred
Salary
24k -35k in Hand + Both side cab facilities ( Depends on process)
5 days working with the rotational shift
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