Contract Technical Writer

2 weeks ago

Bengaluru, Karnataka, India Healthify Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a Contract Technical Writer focused on Engineering Knowledge Documentation, you'll transform our deep technical knowledge-sharing sessions—live or recorded—into clear, structured documentation. You'll work closely with our Principal Engineers, SRE team, and AI/backend developers to capture architecture overviews, code walkthroughs, runbooks, and feature guides. Key ResponsibilitiesCapture & Analyze RecordingsReview video/audio recordings of technical workshops, code demos, and deep-dive sessions

Leverage transcripts or AI-assisted tools to extract key concepts, code snippets, and process steps

Create High-Quality DocumentationProduce architecture diagrams, end-to-end walkthroughs, runbooks, API overviews, and how-tos in Google Docs or MarkdownOrganize content into logical sections with clear headings, summaries, prerequisites, steps, and troubleshooting tips

Collaborate with EngineersInterview session speakers and attendees to clarify ambiguities and fill in gaps

Validate technical accuracy by reviewing drafts with subject-matter experts

Maintain & Enhance Knowledge BaseMaintain and organize our central documentation repository

Update earlier recordings into the same format and style

Standardize Documentation ProcessesDefine templates, style guides, and naming conventions

Recommend tooling for transcription, diagramming (e.g. Miro, Mermaid, Lucidchart), and version control

Must-Have Qualifications3 years of technical writing experience supporting software engineering teams

Strong understanding of software development concepts (APIs, microservices, CI/CD, IaC)Familiarity with Python/Django, Go, AWS services, and AI/ML pipelines enough to parse code walkthroughs

Proven ability to turn recorded or live technical sessions into clear, concise written docs

Excellent written and verbal English communication skills

Experience with documentation tools and formats (Google Docs, Markdown/ReadTheDocs)Comfortable using transcription tools and basic screenshot/video-capture utilities

Nice-to-HaveBackground in computer science, engineering, or related technical field

Experience documenting DevOps/SRE runbooks, infrastructure diagrams, or data-ops pipelines

Familiarity with diagramming tools (Miro, Mermaid, Lucidchart) and embedding code samples

Prior exposure to AI-assisted writing or summarization tools (e.g., GitHub Copilot, ChatGPT)Experience working in Agile/Scrum environments and using Jira or Asana for task tracking

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