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Technical Writer

4 weeks ago

Bengaluru, Karnataka, India KX Full time

Technical Writer – AI/ML (Contract)

Work Location: Bangalore (Hybrid)

Contract Tenure: 12 Months

About KX

KX software powers the time-aware data-driven decisions that enable fast-moving companies to outpace competitors, realizing the full potential of their AI investments. The KX platform delivers transformational value by addressing data challenges related to completeness, timeliness and efficiency, ensuring companies understand change over time and can achieve faster, more accurate insights at any scale, cost-effectively.

KX is essential to the operations of the world's top investment banks, aerospace and defence, high-tech manufacturing, healthcare and life sciences, automotive and fleet telematics organizations. The company has established offices and a robust customer base across North America, Europe, and Asia Pacific.

Overview Of The Role

KX is hiring a Technical Writer to create and manage clear, user-friendly documentation for our enterprise and AI-based software platforms. This contract role plays a key part in enhancing product adoption and user understanding by working closely with engineers, product managers, and subject-matter experts.

Key Responsibilities

  • Create and maintain structured, accessible product documentation (user guides, API docs, release notes)
  • Work closely with developers and SMEs to ensure technical accuracy
  • Copyedit and review internal content to maintain tone, consistency, and clarity
  • Deliver content aligned with product release cycles and stakeholder timelines
  • Analyze competitor documentation and user feedback to continuously improve content

Skills

  • Technical Writing: Strong experience creating product documentation for technical users
  • Tools & Formatting: Proficient with Markdown, Confluence, Git-based documentation tools
  • API & Integration Knowledge: Ability to document APIs, SDKs, and cloud-native systems
  • AI/ML Awareness: Understanding of LLMs, GenAI frameworks, and ML model documentation
  • Financial Services Domain: Experience writing for enterprise platforms in banking or finance
  • Collaboration: Skilled at working with developers, QA, and product teams in Agile environments
  • Communication: Strong command of English grammar, structure, and clarity

Essential Experience

  • 3–6 years of experience in technical writing, preferably in software or data platform environments
  • Excellent written communication skills and attention to detail
  • Proficiency with documentation tools and Git workflows
  • Experience in fast-paced Agile product environments

Preferred Qualifications

  • Familiarity with Python, JavaScript, or web technologies (HTML, XML, CSS)
  • Experience documenting APIs, cloud-native systems, or AI/ML platforms
  • Prior experience with GitHub/GitLab documentation workflows
  • Understanding of user personas and onboarding experiences

Location & Workplace Type

Hybrid working model based out of Bangalore

Why Choose KX

Data Driven: We lead with instinct and follow fact.

Naturally Curious: We lean in, listen and learn fast.

All In: We take ownership, take on challenges and give it our all.