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Technical Writer
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Bengaluru, Karnataka, India Juniper Networks Full timeThe Technical Writers on the PACE team strive for this goal daily by:- Putting teamwork first. We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of...
Technical Writer
2 weeks ago
Job DescriptionIf you are passionate about technology, have excellent communication skills, and thrive on building strong relationships with external developers through your content, we want you to join our team.Roles and ResponsibilitiesDrive step-function improvements in the documentation platform
Lead content strategy and incorporate best practices for content development, Build the best-in-class UX and improve overall usability of the platform for our customers as well as our internal teams. Create standardized release processes and build feedback loops with relevant stakeholders to continuously improve documentation. Build a high performing team of A players to scale documentation platform.
Mentor junior technical writers and peer-review their work. Desired Candidate ProfileMust-have: Experience writing software documentation in a docs-as-code approach
Experience of 4+ years as a Technical Writer in leading B2B SaaS companies
Experience of building technical writing teams and mentoring junior writers.Familiarity with working on XML-based structured authoring.Familiarity with unified content strategy
Hands-on experience with GitComfortable working with CI/CDFamiliarity with programming languages, web-app concepts, APIs and SDKsAbility to show a portfolio of technical content created in previous jobs
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
It's a strong fit if you have:Proven leadership experience building a technical writing
Experience crafting great user experiences for the key user personas for documentation
Built AI-led documentation features to deliver great search experience, ease of understanding and superior efficiency
