Telecaller

7 days ago

Choudi Bhopal, India LSO Legal Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Telecaller – Consultation Booking

Company: LSO Legal Private Limited

Location: Bhopal, MP (On-site)

Work timing: 10:00 AM – 7:00 PM (Mon–Sat)
• Immediate joiners preferred

About the roleWe're looking for persuasive, empathetic Telecallers who can handle inbound leads and do outbound follow-ups to book paid legal consultations (name change, court matters, documentation etc.), explain services in simple language, and update CRM.

  • Key ResponsibilitiesInbound & outbound calling on fresh and follow-up leads; 80–120 calls/day
  • Explain LSO Legal's services (Hindi/English), resolve basic queries, and book consultations / demos
  • Lead qualification (need, budget, urgency), objection handling & regular follow-ups (calls/WhatsApp)
  • Share document checklists and payment links; coordinate with operations for smooth onboarding
  • Maintain CRM/MIS (status, next action date, remarks); daily & weekly reporting
  • Achieve targets: consultation bookings, show-ups, conversions, and revenue
  • Maintain quality metrics: AHT, call etiquette, CSAT; adhere to process & compliance

Must-have Skills Outbound Calling, Inbound Calling, Telesales, Telemarketing, Lead Generation, Objection Handling, Follow Ups, Appointment Setting, Closing Skills, Upselling, Cross Selling, CRM Tools, Customer Support, Hindi Fluency, English Fluency

  • Good to haveWhatsApp Business, Email writing basics, MS Excel (basic) , MS Word
  • Experience in legal services / education / health / BFSI telesales
  • Regional language (e.g., Marathi/Gujarati/Bengali) is a plus
  • Qualification & Experience12th pass/Graduate; 0–2 years telesales/customer support (freshers with strong comms welcome)
  • CompensationFixed CTC (as per industry) attractive performance incentives on bookings & conversions
  • Why LSO LegalStructured training on product & scripts
  • Transparent incentives, fast growth for top performers
  • English/Hindi Typing (Must).

How to Apply: Share CV at [] with subject "Telecaller" or call [ , ].

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