Telecaller
4 days ago
Job Title: Telecaller
Experience Required: 1 to 2 years
Location: Bhopal
Job Summary:
We are looking for an experienced Telecaller with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.
Key Responsibilities:
- Make outbound calls to potential and existing customers.
- Answer incoming calls and resolve customer queries.
- Provide accurate information about products/services.
- Maintain call records, customer details, and follow-up status in Excel/Word.
- Achieve daily/weekly/monthly call and conversion targets.
- Build and maintain good customer relationships.
- Work closely with the sales/support team for smooth operations.
Required Skills:
- Minimum 1 years of telecalling/inside sales experience.
- Strong verbal and written communication skills (English/Hindi/).
- Proficiency in MS Excel & MS Word.
- Ability to handle customer objections and provide solutions.
- Target-driven, confident, and self-motivated.
Qualifications:
- Graduate/12th Pass (with relevant experience).
- Prior experience in telecalling, customer service, or sales preferred
Job Types: Full-time, Permanent
Pay: ₹8, ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
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