Assistant Manager- B2B

3 days ago

Delhi Gurugram NCR Noida, India Shadowfax Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About Shadowfax:

Shadowfax is Indias leading logistics platform, redefining the way businesses move goods — from first mile to last mile. We partner with top enterprises to deliver efficient, technology-driven logistics solutions across categories. Join our fast-paced team and be part of our mission to make logistics seamless, scalable, and intelligent.

Role Overview:

We are looking for an Assistant Operations Manager – B2B Operations who will be responsible for managing end-to-end B2B logistics operations, covering first mile, mid mile, and last mile. The role demands a strong understanding of B2B processes, transportation planning, and on-ground execution to ensure smooth, cost-effective, and timely deliveries.

Key Responsibilities:

  • Manage daily B2B operational activities across multiple locations from first mile to last mile.
  • Oversee transportation management, vehicle planning, and route optimization.
  • Ensure timely movement of shipments and adherence to client SLAs.
  • Coordinate with internal teams, vendor partners, and clients to ensure smooth execution.
  • Track operational KPIs and implement process improvements for better efficiency and cost control.
  • Drive manpower planning, shift management, and on-ground team supervision.
  • Maintain operational excellence and ensure compliance with company standards and safety norms.
  • Prepare daily and weekly MIS reports for performance tracking and business review.

Desired Candidate Profile:

  • Graduate/Postgraduate in Logistics, Supply Chain Management, or Business Administration.
  • 6–8 years of experience in B2B logistics operations (mandatory).
  • Strong exposure to first mile to last mile operations, transportation, and vendor management.
  • Hands-on experience in vehicle route planning, dispatch operations, and network optimization.
  • Excellent problem-solving, communication, and stakeholder management skills.
  • Proficiency in MS Excel and data-driven decision-making.
  • Ability to work in a dynamic, fast-paced environment and handle multiple priorities.

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