Client Success Executive
5 days ago
We are looking for a Client Sucess Executive to act as the bridge between our clients and internal teams. This role is ideal for someone who enjoys client communication, has the flexibility to handle late-night calls, and can efficiently coordinate tasks with SEO, PPC, and Development teams.
Key Responsibilities
- Attend and manage post-sales client calls.
- Understand client requirements and translate them into actionable tasks for SEO, PPC, and Development teams.
- Ensure smooth work allocation and tracking across teams.
- Follow up on deliverables and timelines, maintaining a professional flow of communication.
- Build positive client relationships by providing clarity, updates, and issue resolution.
- Maintain proper documentation of assigned tasks, status updates, and client feedback.
Requirements
- Basic understanding of SEO, PPC, and web development concepts.
- Strong communication and coordination skills.
- Ability to work flexible/late hours as per client needs.
- Organized, proactive, and able to handle multiple tasks at once.
- Prior experience in digital marketing or client servicing is a plus.
Why Join Us?
- Exposure to diverse projects across digital marketing.
- Collaborative team culture with growth opportunities.
- Learn hands-on by working closely with SEO, PPC, and Dev experts.
Job Types: Full-time, Permanent
Application Question(s):
- What is your current town and hometown?
- This is an onsite, full time job. Are you okay with it?
- We are located in Mansarovar, Jaipur. Are you open to commuting to this distance?
Work Location: In person
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