Administrative Associate
1 day ago
Job Summary
ON SITE ROLE
The Administrative Associate – Level II provides comprehensive administrative support to a team, department, function, or organizational leader. This role involves coordinating documents, gathering and entering data, preparing reports, and supporting day-to-day operations. Work is performed under a moderate degree of supervision with opportunities to contribute to process improvements and departmental projects.
Key Responsibilities
- Provide administrative support by conducting research, preparing statistical reports, and handling routine information requests.
- Gather, compile, and verify information to ensure accuracy in reports, presentations, forms, and office systems (databases, spreadsheets).
- Assist with data collection, data entry, and report generation for departmental activities.
- Prepare correspondence, schedule meetings, arrange conference calls, and receive visitors.
- Respond to or redirect routine internal and external inquiries to ensure timely and accurate responses.
- Support vendor and supplier payment processes, including documentation preparation, submission, and responding to accounts payable or payee inquiries.
- Maintain departmental policies, procedures, and records.
- Participate in business improvement assignments and departmental projects as a contributing team member.
- Perform other routine administrative duties per organizational and departmental procedures.
Core Competencies
- Action Oriented: Tackles new opportunities and challenges with urgency, high energy, and enthusiasm.
- Communicates Effectively: Develops and delivers clear, audience-focused communications.
- Customer Focus: Builds strong customer relationships and delivers customer-centric solutions.
- Ensures Accountability: Holds self and others accountable to meet commitments.
- Plans and Aligns: Prioritizes and organizes work to achieve goals aligned with organizational needs.
- Values Differences: Recognizes and leverages diverse perspectives and cultures.
Functional Competencies
- Data Analytics: Interprets and communicates qualitative and quantitative data, applying statistical and problem-solving methods to extract insights and support decision-making.
- Data Communication and Visualization: Presents business problems, solutions, and opportunities through clear data visualizations, reports, and dashboards.
Education, Licenses, and Certifications
- Minimum: High school diploma or certificate of completion of secondary education, or equivalent experience in compliance with applicable regulations.
Skills and Experience
For External Candidates
- Some work experience or intermediate-level administrative knowledge gained through education, training, or practical on-the-job experience.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with databases/spreadsheets.
- Effective written and verbal communication skills.
- Ability to manage multiple tasks and adapt to shifting priorities.
For Internal Candidates
- Considered equivalent to an Executive Assistant role.
- Demonstrated experience in administrative support, including scheduling, reporting, and coordinating departmental operations.
- Strong interpersonal and communication skills, with the ability to support leaders and teams effectively.
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