Customer Service Representative
1 day ago
Experience: 0-1 years
Salary: Rs 11,000 raising to Rs 20,000 per Month (in Hand)
Skills Required:
* Exceptional written and verbal communication skills.
* Proficiency in conveying ideas clearly and effectively.
* Ability to articulate solutions with clarity and empathy.
Responsibilities:
* Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
* Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
* Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality
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