Customer Service Representative

1 day ago


Indore, Madhya Pradesh, India EMTA Infotech Full time ₹ 1,32,000 - ₹ 2,40,000 per year

Experience: 0-1 years

Salary: Rs 11,000 raising to Rs 20,000 per Month (in Hand)

Skills Required:

* Exceptional written and verbal communication skills.

* Proficiency in conveying ideas clearly and effectively.

* Ability to articulate solutions with clarity and empathy.

Responsibilities:

* Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.

* Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.

* Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality



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