Customer Service Representative

1 hour ago


Indore, Madhya Pradesh, India NowXprt Full time ₹ 29,000 - ₹ 36,000 per year

Customer Support Executive

Location:
Indore, Madhya Pradesh

CTC:

  • Fresher:
    Up to
    ₹29,000
  • Experienced:
    Up to
    ₹36,000

Work Mode:
On-site |
5 Days Working (Sat–Sun Off)

Eligibility:
UG / Graduate | Fresher & Experienced

Interview mode - Walk-in only

Role Overview

Join our growing Customer Support Team in Indore You will handle customer interactions via calls, chats, or emails, resolve queries, and ensure a seamless and positive customer experience

Roles and Responsibilities

  • Handle inbound and outbound customer calls, chats, or email queries professionally.
  • Provide accurate information, troubleshoot basic issues, and deliver effective resolutions.
  • Maintain records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and quality service.
  • Escalate complex issues to the concerned department when required.
  • Adhere to process guidelines, performance metrics, and service quality standards.


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