Customer Service Representative
1 hour ago
Customer Support Executive
Location:
Indore, Madhya Pradesh
CTC:
- Fresher:
Up to
₹29,000 - Experienced:
Up to
₹36,000
Work Mode:
On-site |
5 Days Working (Sat–Sun Off)
Eligibility:
UG / Graduate | Fresher & Experienced
Interview mode - Walk-in only
Role Overview
Join our growing Customer Support Team in Indore You will handle customer interactions via calls, chats, or emails, resolve queries, and ensure a seamless and positive customer experience
Roles and Responsibilities
- Handle inbound and outbound customer calls, chats, or email queries professionally.
- Provide accurate information, troubleshoot basic issues, and deliver effective resolutions.
- Maintain records of customer interactions and follow-up actions.
- Ensure high levels of customer satisfaction through prompt and quality service.
- Escalate complex issues to the concerned department when required.
- Adhere to process guidelines, performance metrics, and service quality standards.
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