Campaign Executive

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail.

One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last.

Learn more about us at

Welcome to nginx

Job Description:

WebEngage prides itself on delivering efficient, effective solutions across a wide range of industries. The key to our success largely depends on our Solutions Engineering team's stellar ability. We're currently searching for a campaign executive to join our ranks and continue our tradition of success. The role of a Campaign Executive is to interface with customers/account managers to identify their campaign needs and set up the decided campaigns based on expectations with highest quality and in the appropriate timeframe. You will need to work with various departments such as engineering/development, support, success and onboarding to work together in order to help achieve the business requirements of our customers through custom implementations to balance various aspects of the project, from safety to design.

The main objective of this role is to help and support business teams with customer requirements for campaign executions and help deliver value of our product in the most effective and timely manner.

Responsibilities:

• Understand customer requirements, and create and execute an implementation strategy based on them.
• Responsible for the development, management and delivery of Email, SMS, PUSH, In-app campaigns along with Onsite notification and surveys for a portfolio of clients.
• The work will vary across the technical and digital marketing spectrum, from content and creative to e-commerce and conversion.
• Contribute and support the customer success managers on the creation and execution of campaigns in order to manage and deliver campaigns on time.
• Develop vibrant and proactive relationships with campaign stakeholders.

Requirements:

Education Background:

Bachelor's degree in Computer Science, Software Engineering, or a closely related field.

Experience:

Experience of 1 year preferred. Freshers can also apply.

Any experience in campaign design, campaign implementation for CRM, CDP, or Website notification setup is

advantageous.

Technical Skills:

Working knowledge of:

• HTML
• CSS
• JavaScript

Tool Experience

• Experience with Jira, Zendesk, etc and similar ticketing systems.
• Good written and verbal communication skills.
• Must be flexible & adaptable with the work schedule, team & multi-priority tasks.

Plus to have:

• Customer handling would be an added advantage.
• Intermediate level experience of HTML, CSS, Javascript would be a plus.
• Proven Experience in working with marketing automation tools is a plus.

Life at WebEngage:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance

Perks & Benefits:

• Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers)
• Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Explore more here:

Do you think you fit the bill? Come along, let's redefine the future of Marketing Automation

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.