E-Commerce Executive

2 days ago

Mohali, Punjab, India DEEP AYURVEDA PTY LTD Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Job Title: E-commerce Executive

Key Responsibilities:

  • Product Management:
  • Manage product listings across e-commerce platforms.
  • Ensure accurate product descriptions, images, pricing, and specifications.
  • Conduct regular audits to ensure product data is up-to-date.
  • Implement discounts, and coupons to boost product visibility and sales.
  • Collaborate with the Account Manager to enhance performance on e-commerce platforms.
  • Order Management:
  • Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team.
  • Monitor and manage stock levels, coordinating with the inventory team to prevent stock outs.
  • Customer Service:
  • Address customer queries and complaints promptly and professionally.
  • Handle returns, raise claims, and refunds as per company policy.
  • Ensure customer satisfaction and work towards improving ratings and reviews.
  • Reporting & Analytics:
  • Generate and analyse sales reports, inventory reports, and other reports.
  • Maintain MIS of daily orders.

Qualifications:

· Graduate in any field.

Experience:

  • 3-4 year of experience in e-commerce management or a similar role.
  • Experience working with e-commerce platforms like Amazon, Flipkart, Meesho, 1 Mg , Jio Mart etc.

Contact Number: ,

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Work Location: In person

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