E-Commerce Executive
3 days ago
Job Title: E-commerce Executive
Key Responsibilities:
- Product Management:
- Manage product listings across e-commerce platforms.
- Ensure accurate product descriptions, images, pricing, and specifications.
- Conduct regular audits to ensure product data is up-to-date.
- Implement discounts, and coupons to boost product visibility and sales.
- Collaborate with the Account Manager to enhance performance on e-commerce platforms.
- Order Management:
- Oversee the order fulfilment process, ensuring timely dispatch and delivery in coordination with dispatch team.
- Monitor and manage stock levels, coordinating with the inventory team to prevent stock outs.
- Customer Service:
- Address customer queries and complaints promptly and professionally.
- Handle returns, raise claims, and refunds as per company policy.
- Ensure customer satisfaction and work towards improving ratings and reviews.
- Reporting & Analytics:
- Generate and analyse sales reports, inventory reports, and other reports.
- Maintain MIS of daily orders.
Qualifications:
· Graduate in any field.
Experience:
- 3-4 year of experience in e-commerce management or a similar role.
- Experience working with e-commerce platforms like Amazon, Flipkart, Meesho, 1 Mg , Jio Mart etc.
Contact Number: ,
Job Types: Full-time, Permanent
Pay: ₹25, ₹40,000.00 per month
Work Location: In person
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