Foreign Exchange Manager

6 days ago

Cochin, Kerala, India Velodata Global Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Operations Executive – Reconciliation & Settlement (Forex Card Program)

Location: Cochin, Kerala

Experience: 3 to 5 Years

Department: Forex Payments Operations

Reports To: Operations Manager

Job Summary:

We are seeking a detail-oriented and experienced Operations Executive to manage reconciliation and settlement processes for our Forex Card program. The ideal candidate will be responsible for ensuring end-to-end transaction validation across Visa/Mastercard networks, switch systems, and internal Customer balance ledgers. The role includes handling Reconciliation, Settlement with Bank based on Network reports, customer refunds, chargebacks, dispute resolution, exception management, revenue tracking, and regular reporting.

Key Responsibilities:

 Perform daily reconciliation between Visa/Mastercard settlement files, switch data and customer ledger.

 Investigate and resolve reconciliation mismatches, including partial settlements, late settlements, and duplicate transactions.

 Process and manage refunds, chargebacks, and reversals as per Visa/Mastercard dispute resolution rules.

 Monitor and resolve customer service tickets related to transaction issues, failed loads, ATM disputes, and balance mismatches.

 Prepare and submit settlement reports, income calculations (markup/interchange), and MIS dashboards to internal and external stakeholders.

 Coordinate with Settlement banks, Switch and card networks for transaction verification and resolution.

 Maintain and track revenue accounting from forex markups and interchange fees.

 Generate Visa/Mastercard reports and ensure compliance with network and RBI regulatory requirements.

 Manage exception reporting and escalate unresolved issues to appropriate teams.

 Ensure TAT and SLA adherence for all reconciliation and dispute cases.

Requirements:

 Education: Bachelor's degree in Commerce, Finance, Accounting, or related field.

 Experience: 3–5 years in cards operations, preferably in Forex Card programs, with hands-on experience in Visa/Mastercard reconciliation, chargebacks, Recon & settlement.

 Knowledge of CMS, reconciliation tools, and ticketing platforms (e.g., JIRA).

 Familiarity with RBI and network guidelines related to cross-border transactions and forex cards.

 Proficiency in MS Excel and handling large volumes of transactional data with accuracy.

 Good understanding of GL entries, card network flows, and transaction lifecycle.

 Excellent communication skills – verbal and written.

 Strong analytical and problem-solving skills with an eye for detail.

 Ability to work independently and meet tight deadlines.

Preferred Skills:

 Prior experience in a FinTech, bank, or payment processing environment.

 Exposure to income accounting, FX mark-up calculation, and interchange billing.

 Hands-on with Visa Online, Mastercard Connect portals for daily file management.

Employment Type: Full-Time

Compensation: As per industry standards

  • Branch Managers Assistant Branch Managers Branch Sales Managers

    1 day ago

    Cochin, Kerala, India Ahalia Finforex Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAhalia FinForex, a subsidiary of Ahalia Group headquartered in Abu Dhabi, is a Non-Banking Financial Company (NBFC) regulated by the RBI. The company operates 60 branches in Kerala and has been serving various financial needs for the last two decades. Ahalia FinForex offers a range of services including gold loans, car loans, property...

  • Foreign Education Counsellor

    2 weeks ago

    Cochin, Kerala, India ABE Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Company ProfileAbe services is one of the most reliable and trusted overseas educational consultancy in India accredited with an AAERI membership with its head office in Cochin. Since 2008, Abe services has established a proven track with helping students achieving their dream of studying abroad.We are looking for candidates with minimum 1-year experience in...

  • relatonship manager

    1 week ago

    Cochin, Kerala, India acsjob Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    The candidates with 3 years of work experience in the "foreign Studies Consultancies" or "Foreign Recruitment", will be more appreciable , and their salary also will be higher.The duties & the responsibilities are:- to find the potential candidates/students, giving them guidance/advice/choosing the right course in the right country, shortly A to Z...

  • Treasury and Trade Finance Specialist

    1 day ago

    Cochin, Kerala, India Greens Angadi Agro Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Job Title: Treasury and Trade Finance SpecialistDepartment: Finance & AccountsLocation: Aeden Fruits International Pvt. Ltd. (Corporate Office – Kochi)Reporting To: Finance Manager / CFOPosition OverviewThe Treasury and Trade Finance Specialist will be responsible for managing the company's banking relationships, trade finance operations, and cash flow...

  • Tour Operator

    3 days ago

    Cochin, Kerala, India Global visa online Full time ₹ 3,96,000 - ₹ 6,00,000 per year

    We're hiringLooking for an experienced Tour Coordinator with a passion for travel and strong overseas vendor connections.What You'll Do:Plan & manage international tour packages (Europe & other foreign destinations)Coordinate with foreign hotels, guides, and transport vendorsHandle group & customized tour itinerariesEnsure smooth travel operations & client...

  • Accountant (Kochi, Kerala)

    1 day ago

    Cochin, Kerala, India UGI - UNITED GROUP OF INITIATIVES Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are looking for anAccountantto join our backend team in Kochi. This is a great opportunity for a detail-oriented professional with experience inforeign accountsandGCC VAT regulations.If you haveat least 2 years of relevant experienceand are eager to contribute to accurate financial reporting and compliance, we'd love to hear from you.Key...

  • Assistant Manager

    2 weeks ago

    Cochin, Kerala, India HSBC Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionSome careers open more doors than others.If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

  • Business Development Manager

    3 days ago

    Cochin, Kerala, India Syriac Consultancy Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSyriac CPA is an established CPA firm with offices in Los Angeles and Orange County, serving clients for more than twenty years. We are seeking aManager- Accounts & Finance with strong experience in accounting to join our professional team. This is an on-site position from our Cochin office.Role DescriptionWe are a growing...

  • Business Development Manager

    3 days ago

    Cochin, Kerala, India Superio Digital Solutions Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    BDM for Acetek College.Job location- KeralaRequirements-Job OverviewAcetek College is seeking a proactive and results-driven Business Development Manager to expand its presence in India. This role focuses on student recruitment, institutional partnerships, and promoting Acetek's programmes and study tours. The ideal candidate will have experience...

  • Customer Relationship Manager

    2 weeks ago

    Cochin, Kerala, India Palal Motors Full time

    If you are interested you can share your updated CV to or to Job Summary:The Customer Relationship Manager is responsible for maintaining positive relationships with customers, ensuring excellent customer service, handling feedback and complaints, and enhancing customer satisfaction and retention for the two-wheeler dealership.Key Responsibilities:Maintain...