
Client Account Manager
3 days ago
Responsibilities:
- Will be responsible for B2B sales to be managed from India, for clients in US market.
- Must have relevant experience selling Software, Hardware, Networking, Security and Cloud products over phone/emails without in-person contact.
- Responsible for achieving Revenue targets for given set of pre-existing accounts. He/ She would have to understand the current sales cycle and replicate it for enhanced sales.
- 10 TO 15 years' experience and core competencies in remote Revenue management or Inside Sales.
- End to end sales closure - including prospecting, hunting, client needs identification, basic solutioning, pitching and closing deals with mid-size and large Size Organization, all managed remotely through inside sales mechanism.
- Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions
- Lead Account Management activities, proactively resolve issues through internal coordination to ensure client satisfaction.
- Demonstrate the competence to prioritize multiple tasks and ability to manage high volume of clients.
- Excellent program management skills with ability to keep track of multitude of follow ups with clients daily
- Take full responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts.
- Resourcefulness in finding solutions for client questions and objections.
- Support the research and development of account and opportunity planning.
Qualifications & Traits:
- Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience.
- Minimum 10 years of sales experience in Inside Sales or Revenue Cycle Management, winning new revenue with existing clients, or opening new logos for prospective clients, or both.
- Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders.
- Very good working knowledge of tools and Platforms like Hubspot, Saleforce, Zoom Info, Calendly, etc.
- Possesses well-honed sales skill set, encompassing solution selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, handling objections.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- High proficiency in using a Client Relationship Management system (preferably ).
- Capable of establishing robust personal connections with client individuals.
- Aptitude for comprehending / learning technical jargon and concepts.
- A proactive, self-driven salesperson who would update the management regularly on weekly progress and closure.
- Ability to grasp a new company's (i.e. Black Box's) solutions and appropriate Client use cases quickly and diligently.
Location:
- Bangalore, with work from office requirement
Shift Timing:
- 6 PM IST start time.
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