Client Account Manager

2 days ago

Bengaluru, Karnataka, India Black Box Careers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities:

  • Will be responsible for B2B sales to be managed from India, for clients in US market.
  • Must have relevant experience selling Software, Hardware, Networking, Security and Cloud products over phone/emails without in-person contact. 
  • Responsible for achieving Revenue targets for given set of pre-existing accounts. He/ She would have to understand the current sales cycle and replicate it for enhanced sales.
  • 10 TO 15 years' experience and core competencies in remote Revenue management or Inside Sales. 
  • End to end sales closure - including  prospecting, hunting, client needs identification, basic solutioning, pitching and closing deals with mid-size and large Size Organization, all managed remotely  through inside sales mechanism. 
  • Key responsibility IT Infrastructure support services /Solution Selling / Managed Services & Enterprise Network Management Solutions
  • Lead Account Management activities, proactively resolve issues through internal coordination to ensure client satisfaction.
  • Demonstrate the competence to prioritize multiple tasks and ability to manage high volume of clients. 
  • Excellent program management skills with ability to keep track of multitude of follow ups with clients daily
  • Take full responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts.
  • Resourcefulness in finding solutions for client questions and objections.
  • Support the research and development of account and opportunity planning.

Qualifications & Traits:

  • Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience.
  • Minimum 10 years of sales experience in Inside Sales or Revenue Cycle Management, winning new revenue with existing clients, or opening new logos for prospective clients, or both. 
  • Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders.
  • Very good working knowledge of tools and Platforms like Hubspot, Saleforce, Zoom Info, Calendly, etc.
  • Possesses well-honed sales skill set, encompassing solution selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, handling objections.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). 
  • High proficiency in using a Client Relationship Management system (preferably ).
  • Capable of establishing robust personal connections with client individuals.
  • Aptitude for comprehending / learning technical jargon and concepts.
  • A proactive, self-driven salesperson who would update the management regularly on weekly progress and closure. 
  • Ability to grasp a new company's (i.e. Black Box's) solutions and appropriate Client use cases quickly and diligently.

Location:

  • Bangalore, with work from office requirement

Shift Timing:

  • 6 PM IST start time. 

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