Assistant General Manager

Assistant General Manager

Department: Primary

Reports to: City Head

Location: Pune

Objective of the Role:

The Assistant General Manager is responsible for driving sales growth, managing high-value client relationships, and leading a team of sales professionals to achieve revenue targets. The role involves developing strategic sales plans and ensuring seamless execution of sales operations to maximize market penetration and business profitability.

Qualifications & Experience

• Bachelors or masters degree.
• 8+ years of experience in real estate sales, with at least 4+ years in a leadership role.
• Proven track record in achieving sales targets and driving revenue growth.
• Experience in residential, commercial, or luxury real estate markets.
• Proficiency in CRM platforms, sales management tools, and market research analytics.
• Key Performance Indicators (KPIs)
• Revenue & Sales Target Achievement: Monthly and quarterly revenue growth.
• Conversion Rate: Percentage of leads converted into successful sales.
• Customer Satisfaction & Retention: Repeat business and referrals from clients.
• Sales Team Productivity: Performance and target achievement of sales team members.
• Market Penetration & Growth: Expansion into new areas and increased sales volume.

Key Responsibilities

1. Sales Strategy & Revenue Growth

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify new business opportunities, customer segments, and emerging real estate trends.
• Collaborate with the marketing team to enhance lead generation and brand visibility.
• Align the companys strategic objectives with economic, industry, and regulatory changes.
• Provide data-driven recommendations to leadership for decision-making.

2. Sales Team Leadership & Performance Management

• Lead and mentor a team of sales managers, executives, and relationship officers.
• Set performance benchmarks for the sales team and track progress.
• Conduct training sessions, skill development programs, and motivational initiatives.
• Foster a high-performance sales culture to enhance productivity and efficiency.

3. Client Relationship Management & Deal Closure

• Oversee client interactions, negotiations, and sales closures for high-value deals.
• Ensure seamless customer experience, from inquiry to post-sales service.
• Address customer grievances and ensure timely resolution to maintain customer satisfaction and retention.
• Work closely with the legal team to ensure smooth documentation and compliance.

4. Market Research & Competitive Intelligence

• Conduct market analysis to identify potential locations, competitor activities, and pricing trends.
• Provide insights and recommendations for new project launches and sales strategies.
• Monitor changing consumer preferences and industry developments to stay ahead of the competition.

5. Reporting & Sales Process Optimization

• Track sales metrics, revenue reports, and conversion ratios for data-driven decision-making.
• Present weekly, monthly, and quarterly sales reports to senior management.
• Drive process improvements to enhance efficiency and reduce sales cycle time.
• Key Skills & Competencies
• Sales Leadership & Business Acumen: Strong ability to develop and execute sales strategies.
• Negotiation & Deal Closure: Expertise in handling high-value real estate transactions.
• Broker & Channel Partner Management: Experience in working with broker networks.
• Customer Relationship Management: Ability to manage and retain high-value clients.
• Data-Driven Decision Making: Proficiency in CRM tools, sales analytics, and reporting.
• Problem-Solving & Market Adaptability: Ability to navigate market challenges and drive innovative solutions.