Senior Team Lead- Facilities Security Management

Make an impact with NTT DATA
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Your day at NTT DATA
The Senior Team Lead, Facilities Security is a developing management role, responsible for playing a critical role in ensuring the safety, security, and compliance of the Data Center physical infrastructure, equipment, and employees.

This role ensures that security measures are in place and functioning properly at an assigned data center location and assists in the development, implementation, and maintenance of organizational security procedures.

This role provides regular daily supervision and support to a team of dedicated Security Guards and fosters a collaborative and high-performing culture across the team(s) within their remit.

Key responsibilities:

• Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.
• Contributes and supports the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and employees.
• Coaches and guides Security teams by modelling professional conduct and adhering to security policies and safety regulations at the assigned work site.
• Guides team members on how to fulfil the special / unique requirements for NTT GDC clients, and ensures requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.
• Remains alert and monitors security operations at all times during shift to ensure data center and surrounding property is secure and not accessed by unauthorized personnel, or open to sabotage, vandalism or theft.
• Acts as the first point of contact during security incidents, assist with investigations, gather evidence, and prepare incident reports. This also includes collaborating with relevant stakeholders to resolve incidents effectively.
• Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc.
• Reviews utilization and maintenance of security equipment.
• Organizes and conducts predefined actions in emergency situations and renders first aid, in events ranging from fire, work accidents, to illness.
• Recommends improvements to recordkeeping software to capture accurate security officer activities.

To thrive in this role, you need to have:

• Familiarity with security management, preferably in a data center or critical infrastructure environment.
• Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.
• Recognition of leadership skills with the ability to learn to motivate and manage a team effectively.
• Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.
• Good communicator (written and verbal), with ability to interact with stakeholders at all levels.
• Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.
• Familiar with occupational hazards and safety rules.
• Ability to interact effectively with a variety of internal and external stakeholders by using their good collaboration and engagement skills.
• Strong customer service focus with the ability to work in a fast paced and deadline driven environment.

Academic qualifications and certifications:

• High School or GED required
• Post school qualification, or equivalent combination of work experience and occupational training / certifications.
• Certifications such as Certified Protection Professional (CPP), Certified Information Systems Security Professional (CISSP), or Physical Security Professional (PSP) are preferred.
• CPR/First Aid Certification preferred.

Required experience:

• Prior solid Law-Enforcement and/or Military Schooling, a plus.
• Prior solid relevant experience in law enforcement, industrial, commercial, or governmental security and loss prevention.
• Prior solid relevant experience using security systems and tools, for example access control systems, CCTV etc.
• Developing experience in managing a team of Security Guards.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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