Customer Support And Product Development Engineer

3 days ago

Delhi, Delhi, India Aether Biomedical Full time ₹ 3,00,000 - ₹ 3,50,000 per year

Full job description

Full Job Description

  • Job ID - 015
  • Job role - Customer Support & Product Development Engineer
  • Number of Positions - 1
  • Job Type - Full-Time Office
  • Work Location - Lajpat Nagar, New Delhi

Aether Prosthetics
 is a medical robotics company focused on biosignal processing and bionic limbs for upper limb amputees.

We are currently looking for a 
Customer Support & Product Development Engineer
 to provide support for Aether's advanced prosthetic devices, ensuring optimal performance, customer satisfaction, and compliance with industry standards.

Key Responsibilities:

  • Provide customer support and resolve queries
  • Manage servicing, troubleshooting, and repair of hand and elbow
  • Perform on-site visits for device installations, repairs, and maintenance
  • Lead mechanical and embedded design projects
  • Manage inventory of spare parts, tools, and replacement components
  • Plan and execute the Elbow Production
  • Ensure compliance with medical device regulatory standards during servicing and production
  • Manage glove development, including design, and refinement based on user feedback
  • Collaborate with R&D and product teams to report bugs and suggest improvements
  • Provide feedback to production teams on customer insights and emerging needs

Qualifications and Requirements :

  • Bachelor's degree in Mechanical or Mechatronics
  • Knowledge of hardware troubleshooting and basic firmware/software debugging
  • Hands-on experience with medical devices, robotics, or prosthetics
  • Excellent English communication skills for technical and non-technical team/users

Experience:

  • Total work : 1-2 year
  • Prior experience in a support or service role within the medical or biomedical industry is preferred

Language Preference :

Hindi, English

Working Hours:

Monday-Friday: 10:30 am - 7:00 pm

Saturday: 11:00 am - 5:00 pm

Salary & Perks:

INR 30, ,000 per month

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

  • Production Support Engineer

    5 days ago

    Delhi, Delhi, India Tata Play Ltd Full time

    ROLE SUMMARYTechnology Group is the enabler of DTH and OTT business of the organisation and with help of digital transformation scales services for our customers. We are seeking an experienced Lead Engineer - Production Support with 6-8 years of experience to take ownership of customer-reported field issues within the media and OTT space. A critical aspect...

  • Production Support Engineer

    4 days ago

    Delhi, Delhi, India Tata Play Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    ROLE SUMMARYTechnology Group is the enabler of DTH and OTT business of the organisation and with help of digital transformation scales services for our customers. We are seeking an experiencedLead Engineer - Production Supportwith6-8 years of experienceto take ownership ofcustomer-reported field issueswithin themedia and OTT space. A critical aspect of this...

  • Production Support Engineer

    3 days ago

    Delhi, Delhi, India Tata Play Ltd Full time

    ROLE SUMMARY Technology Group is the enabler of DTH and OTT business of the organisation and with help of digital transformation scales services for our customers. We are seeking an experienced Lead Engineer - Production Support with 6-8 years of experience to take ownership of customer-reported field issues within the media and OTT space . A...

  • Technical Support Engineer

    2 weeks ago

    Delhi, Delhi, India iMin Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled Technical Support Engineer (TSE) with solid experience in Android OS integration, SDK/APK development, web technologies, and hardware troubleshooting. In this role, you will serve as a vital technical bridge between our internal teams and customers, supporting the deployment, integration, and maintenance of our solutions....

  • Support Engineer

    7 days ago

    Delhi, Delhi, India OrbiTouch HR (orbiTouch outsourcing pvt ltd) Full time ₹ 2,40,000 - ₹ 4,32,000 per year

    Urgent hiring for Level 1 Support Engineers for DelhiProfile: Support Engineer - Level 1Experience: 0–3 yearsCtc- upto 2.4 to 4.2 lacs p.a. Working Days- 6 days Location: DelhiKey Responsibilities:Serve as the first point of contact for customer inquiries and technical issues. Provide technical assistance via phone, email, or chat for issues related to...

  • Manager - Process Engineering

    7 days ago

    Delhi, Delhi, India Development Alternatives Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job TitleManager – Process EngineeringLocation:Head Office, New DelhiReporting ToProgramme DirectorJob PurposeTo understand and analyze the process of producing low carbon cement and its application including optimization of the production process.To provide technical assistance to cement and associated industries for uptake of low carbon cements.Key...

  • Support Engineer

    7 days ago

    Delhi, Delhi, India Edifecs Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Product Engineering IndiaDescriptionSupport Engineer Overview Edifecs Support Engineers triage incoming complex cases and help customers/support team mates troubleshoot technical/functional problems they face. The ideal candidate is a quick and motivated learner, has the ability to handle interruptions/pressures while fluidly switching between several...

  • Business Development Executive

    5 days ago

    Delhi, Delhi, India Creation And Development Full time ₹ 10,000 - ₹ 28,00,000 per year

    Here's a more professional version of your job description for sales executives, highlighting both B2B and B2C responsibilities:Sales executives play a crucial role in driving business growth by effectively presenting products and services to target clients. In B2B sales, executives engage in structured, face-to-face interactions with other businesses,...

  • Support Engineer

    2 days ago

    Delhi, Delhi, India Sectona Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    What you will do for Sectona The Support Engineer is a seasoned professional who understands challenges faced by organizations in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth...

  • Support Engineer

    7 days ago

    Delhi, Delhi, India SECTONA Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job InformationDate Opened08/20/2025Job TypeFull timeWork Experience1-3 yearsState/ProvinceDelhiIndustryTechnologyCityNew DelhiCountryIndiaZip/Postal Code110044Job DescriptionWhat you will do for SectonaThe Support Engineer is a seasoned professional who understands challenges faced by organizations in implementing security technologies in hybrid...