HR Operations Partner

HR Operations Partner (Global)

Company Overview

Logile is the leading retail labor planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania.

Our proven AI, machine-learning technology and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered employees. Retailers worldwide rely on Logile solutions to boost profitability and competitive advantage by delivering the best service and products at optimal cost.

From labor standards development and modeling to unified forecasting, storewide scheduling, and time and attendance, to inventory management, task management, food safety, and employee self-service — we transform retail operations with a unified store-level solution. Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution.

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Job Summary:

We are seeking an experienced and detail-oriented HR Operations Partner (Global) with 5–10 years of experience in managing HR systems, data, and global employee operations. This role will be the backbone of our global HR processes — overseeing HRIS, maintaining data accuracy, driving compensation and salary benchmarking, and ensuring seamless coordination with global benefits and insurance partners.

The ideal candidate will possess exceptional communication skills, a deep understanding of U.S. HR operations, and a proven ability to work collaboratively with cross-border teams to deliver operational excellence.

Key Responsibilities:

Global HRIS & Data Management:

• Manage and maintain the company's global HRIS ensuring data accuracy, integrity, and timely updates.
• Partner with internal stakeholders to streamline system workflows, reports, and dashboards.
• Lead HR data audits and support analytics/reporting for leadership decision-making.
• Support system set-up and administration of Performance Review cycle in collaboration with HR leaders and Performance Review project team

Onboarding/Offboarding & Pay Administration:

• Collaborate with PEO & EOR service providers and Logile's payroll, IT and learning teams to own onboarding/offboarding administration of all new hires and exits
• Own administration of all internal employee moves, promo's and pay changes

Compensation & Benefits:

• Support global compensation benchmarking, salary structure reviews, and pay equity analyses.
• Liaise with insurance, benefits, and payroll service providers for U.S. and other international employees.
• Ensure accuracy and timeliness of benefits enrollments, renewals, and claims coordination.

Employee Support & Case Resolution:

• Act as a global point of contact for HR-related queries regarding payroll, insurance, benefits, and policies.
• Collaborate with service providers and internal teams to ensure prompt resolution and superior employee experience.
• Maintain documentation of cases, escalations, and SLAs.

Process & Policy Support:

• Assist in building and improving standard operating procedures for global HR operations.
• Ensure compliance with applicable employment laws and internal policies across regions.
• Support HR audits, reporting, and compliance documentation.

Collaboration & Partnership:

• Work closely with HRBPs, Finance, and Legal teams across geographies.
• Partner with U.S. HR and leadership teams to align on compensation and benefits practices.
• Provide insights and recommendations to improve employee experience and HR operational efficiency.

Job Location & Schedule:

• This role is based at Logile Bhubaneswar Office.
• Flexibility to work across global time zones (primarily U.S. hours) is required.

Qualifications & Skills:

• Bachelor's/Master's degree in HR, Business Administration, or related field.
• 5–10 years of experience in HR operations, global HRIS, and benefits administration, preferably supporting U.S. & U.K. employees.
• Proven experience working with global HR systems (e.g., Workday, ADP, BambooHR, or similar). Experience with Rippling HCM a plus.
• Strong understanding of compensation benchmarking and benefits coordination.
• Exceptional verbal and written communication skills with the ability to collaborate across time zones.
• High attention to detail, analytical mindset, and proficiency in MS Office/Google Workspace.

Opportunities for Learning & Growth:

• Lead global HR operations with exposure to multi-country processes.
• Collaborate with senior HR and business leaders across the U.S. and international regions.
• Drive global HR projects, process automation, and policy standardization.
• Grow into a strategic HR Operations or Total Rewards leadership role.

Compensation and Benefits:

• The compensation and benefits for this role are benchmark-aligned with global market standards and the job location.