Service Desk Analyst – Technical Support

Job Title : Service Desk. Years of Experience : 2 to 3.5 Years. Location : Noida. Notice Period : Immediate to 30 Days. Job Descriptions : Service Desk Analyst.Service Desk Analyst (Help Desk Analyst, DSS Analyst 1st line help desk person, 1st line DSS. person). The Service Desk Analyst s role is to ensure proper computer and software operation and to...

A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities: Troubleshooting hardware, software, network, and system issues. ...

Job Description of Service Desk AnalystRole: Service Desk AnalystAccountability• Ability to work in 24*7 environment, this is a must• First Point of Contact for users to report Technical issues• Record all interactions through call, email or chat in the Ticketing System. Resolve issuesunder support boundaries and route issues beyond scope to the...

Job DescriptionSummaryDescriptionSummary of This RoleMaintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Designation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...

Job DescriptionEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve...

Job Description:We are seeking a highly motivated Service Desk Engineer who is fluent in French to join our IT support team. This role will involve providing first-line technical support to our users, troubleshooting IT issues, and ensuring timely resolution of service requests. As a Service Desk Engineer, you will be the first point of contact for end-users...

Walkin Interview at TCS, Noida (Tata consultancy Services Plot No 1, Sector 157, Noida, Gautam Budh Nagar Uttar Pradesh Role - Desktop support / O365 / Laptop support Years of Experience - 2 to 6 years Location - NoidaProven experience as a help desk technician.Ability to diagnose and resolve basic technical issues.Basic understanding of computer...

"Senior Service Desk Associate English India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...