Team Leader/ Sr. Team Leader Operations

3 days ago


Salem, Tamil Nadu, India Vee Healthtek Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Primary Roles Responsibilities

  • Design & implement workflow processes.
  • Ensure quality of Deliverables
  • Interaction with clients
  • Ensure timely client communication
  • Ensure proper execution of projects
  • Monitor the quality and provide feedback to individuals or team.
  • Maintain process documents and ensure regular updates
  • Ensure all updates from clients are recorded
  • Ensure proper allocation of work to team members
  • Ensure the Turnaround time is adhered as per SLAs
  • Participate in conference calls with the clients/ top management

  • Excellent Domain Knowledge

  • Good Oral & Written Communication skills
  • Good Team Handling Skills
  • Excellent analytical skills
  • Ability to multi-task

Prior experience in RCM Operations - AR Calling must.

Should have on paper TL/Sr. TL experience.

NOTE: SME or Process Lead profile will not be considered.


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