Restaurant General Manager

2 days ago

Ahmedabad Nadiad Vadodara, India Burger King Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

1. Operations & Business Performance

  • Drive sales growth, profitability, and customer satisfaction.
  • Ensure restaurant meets/exceeds operational and financial goals (Sales, EBITDA, Labor, COGS).
  • Implement marketing, promotional activities, and local store initiatives.
  • Maintain stock levels, control food & beverage costs, and minimize wastage.

2. Customer Service & Quality Standards

  • Ensure consistent delivery of excellent customer experience.
  • Maintain highest standards of food quality, hygiene, and safety.
  • Handle customer concerns, feedback, and resolve complaints effectively.

3. People Management & Development

  • Recruit, train, coach, and develop team members.
  • Build a high-performance team culture with strong employee engagement.
  • Prepare duty rosters and ensure adequate staffing during shifts.
  • Conduct regular performance reviews and take corrective action where needed.

4. Compliance & Controls

  • Ensure compliance with company policies, statutory requirements, and labor laws.
  • Enforce safety, security, and sanitation guidelines.
  • Maintain accurate records of sales, cash handling, audits, and inventory.

5. Leadership & Reporting

  • Lead by example with professionalism and integrity.
  • Provide clear communication to staff regarding goals, expectations, and performance.
  • Report restaurant performance, challenges, and opportunities to Area Manager.

Preferred candidate profile

  • Graduate / Diploma in Hospitality, Business Administration, or related field.
  • 58 years of experience in the Food & Beverage / QSR / Hospitality industry with at least 2–3 years in a managerial role.
  • Proficiency in MS Office and POS systems.
  • Knowledge of food safety and hygiene standards.

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