Facilities Manager

Role Summary

The Facilities Manager is responsible for the comprehensive management and maintenance of all technical utilities, soft services, and compliance activities within the facility. This role includes overseeing day-to-day operations, preventive and planned maintenance (PPM), emergency breakdown management, budgeting, statutory compliance, and client coordination. The ideal candidate will have extensive experience in managing diverse facility systems and services, ensuring a safe, efficient, and compliant environment.

Roles and Responsibilities

1. Technical Utilities Management:

Oversee the operation and maintenance of technical utilities including transformers, generators, pumps, fire-fighting systems, public address systems, CCTV, BMS, lifts, solar power stations, chillers, HVAC systems, STP, OWC, water bodies, etc.

Plan and execute preventive maintenance (PPM) schedules, shutdowns, and emergency

breakdowns

1. Budget Preparation & Cost Management:
   
   Prepare annual budgets, including cost sheets for manpower, AMC, and ad-hoc activities
   
   Monitor expenses and ensure cost-effectiveness in all facility management activities
   
   Develop recovery plans for common area maintenance (CAM) and other utility charges

2. AMC Finalisation & Vendor Management:
   
   Finalise Annual Maintenance Contracts (AMCs) with service providers and vendors
   
   Ensure high-quality service delivery and compliance with contract terms

3. Utility Bill Processing & BCP Planning:
   
   Manage utility bill processing and ensure timely payments
   
   Develop and implement Business Continuity Planning (BCP) strategies for the facility
   
   operations

4. Compliance & Statutory Records:
   
   Maintain records of all compliance and statutory documents, including Form B, fire NOC,
   
   DG Returns, Water Body NOC, FSSAI, consent to establish and operate, compliance
   
   registers, lift licenses, S&E, E-waste returns, battery waste returns, HPT, food tests, IAQ
   
   tests, and water tests. Ensure compliance with all relevant local, state, and federal
   
   regulations

5. Health, Safety & Environmental (HSE) Management:
   
   Conduct quarterly internal and external HSE and fire safety audits, drills, and training.
   
   Implement safety protocols and procedures to ensure a safe working environment

6. Annual Power Shutdowns & Maintenance Activities:
   
   Plan and execute annual power shutdowns and maintenance activities, including pre-
   
   thermography, power quality analysis, loop impedance testing, DC battery loop
   
   impedance testing, primary and secondary injection testing, earth pit tests, and all DB
   
   and panel servicing

7. Reporting & Documentation:
   
   Develop and maintain periodic reports such as Daily Maintenance Reports (DMR), Monthly
   
   Maintenance Reports (MMR), Management Information Systems (MIS) reports, budget
   
   expenses, and to-do lists

8. Project Snagging & De-Snagging:
   
   Oversee the snagging and de-snagging process of projects, ensuring that all issues are
   
   addressed and resolved
   
   Maintain a Work Management System (WMS) for risk analysis and work permits

9. Handover & Takeover of MEP Equipment:
   
   Coordinate with project and liaison teams for the handover and takeover (HOTO) of MEP
   
   equipment

10. Client Coordination & Recovery:
    
    Liaise directly with clients for the recovery of CAM and other utility charges
    
    Address client concerns and ensure satisfaction with facility services

11. Soft Services Management:
    
    Manage soft services, including manpower deployment, chemical handling and procurement
    
    of materials, vacuuming, mopping, deep cleaning, and shampooing

13. Security Management:

Manage security for the infrastructure and common areas, ensuring a secure

environment for all occupants and visitors

Education & Skills Required

Bachelor's degree in Engineering

Minimum of 10 years of experience in facilities management, with a focus on industrial facilities

or commercial buildings

Strong technical knowledge of electrical, mechanical, and civil systems

Familiarity with compliance and regulatory requirements for facility operations

Excellent organisational, leadership, and communication skills

Ability to manage budgets and vendor relationships effectively