Senior Technical Product Manager

Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description
About the Role
We are seeking an exceptionally motivated and highly technical Technical Product Manager (TPM) to own the transformation of a critical suite of legacy SaaS products. These foundational systems, built over 20+ years, are currently brittle and require significant operational effort.
This is a high-impact role with a dual mandate: stabilize the legacy core while strategically defining and executing a shift towards an engineering-driven, automated, and AI/LLM-powered future. You will be the primary catalyst for reducing manual operational intervention and unlocking next-generation efficiency for our Operations teams and large enterprise clients.
Key Responsibilities

• Legacy Discovery, Stabilization, and Deep Dive
• Technical Immersion: Conduct technical deep dives into the existing architecture and current operational workflows.
• Root Cause Analysis: Partner closely with engineering to rapidly address high-impact technical debt and drive resolution for production issues (Sev1s), focused on improving core system stability.
• Stakeholder Empathy: Engage with Operations and Clients to map current manual processes, identifying the top opportunities for high-leverage automation.
• Automation, AI Strategy, and Modernization
• Operational Transformation: Define a comprehensive strategy to move the product suite toward an engineering-driven operations model, drastically reducing the need for manual Ops intervention.
• AI/LLM Product Definition: Identify, prototype, and build features that leverage Large Language Models (LLMs) and AI/ML to automate complex operational tasks, data validation, report generation, and intelligent self-healing capabilities.
• Strategic Roadmap: Develop the product vision for the future state, outlining the phased transition from legacy systems to a modern, scalable, and highly automated SaaS platform.
• Execution and Engineering Partnership
• Engineering-Consumable PRDs: Create detailed Product Requirements Documents (PRDs) and user stories that include clear technical acceptance criteria for both core feature development and complex automation initiatives.
• Data Strategy: Work with data teams to define the necessary data pipelines and structures to support future AI/ML models and enhanced operational analytics.
• Agile Leadership: Serve as the hands-on Product Owner, driving sprint planning, backlog prioritization, and feature acceptance, ensuring the team is focused on both stability and strategic modernization.

Qualifications
What You Bring (Required Skills)

• 5+ years of Product Management experience managing complex B2B/SaaS enterprise products.
• Engineering Background: A degree in Computer Science/Engineering or significant prior professional experience as a Software Developer/Engineer. Must be comfortable discussing API design, data modeling, automation frameworks, and cloud architecture.
• Expertise in Automation/AI: Proven track record of defining and launching products or features that utilize AI/ML, LLMs, or sophisticated process automation to solve operational or client-facing problems.
• Legacy System Navigation: Experience managing and successfully modernizing products built on older technologies. Familiarity with Java, complex RDBMS like Sybase, and legacy operational contexts is highly desirable.
• Bias for Action and Clarity: Ability to distill highly complex technical and operational challenges into clear, actionable product backlogs and communicate strategy effectively to all stakeholders, from engineers to executive leadership.

Additional Information
Why Join Us?
This role is at the intersection of product management, engineering excellence, and cutting-edge AI strategy. If you are passionate about transforming decades-old complexity into a sleek, automated, and intelligent system, this is your opportunity to lead that charge. You will be building the future operating model for our business.
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